TaxSlayer offices will be closed on Monday, September 7th for Labor Day. Normal off-season support hours will resume on Tuesday, September 8th.

12:02pm ET

We are currently experiencing dial-in issues with our phone system and are currently investigating. E-mail and chat support are still available.

The site will be placed in maintenance on Thursday, August 27th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

E-FILE (2018)

• Correct an error page shown when accessing e-file menu when F4868 is on the return (Issue 5025)

MISSOURI

• Correct a display issue on St. Louis Form E-1 where the APT # is not displaying on the PDF (Issue 5036)
• Correct a display issue on St. Louis locality return where certain entries not carrying to PDF for Nonresidency Deduction (Issue 5037)

Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

The site will be placed in maintenance on Tuesday, August 25th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

HEALTH INSURANCE

• Correct an issue where the “Are you required to repay all APTC….” question was hidden on the 1095-A page (Issue 4961)

Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

VITA/TCE phone support will be closed on Monday, August 24th from 8am-9:30am ET for a company meeting. E-mail support will remain available.

The site will be placed in maintenance on Tuesday, August 18th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

LEFT NAV MENU

• Visual update to the “collapse” icon on the left navigation menu so it’s more noticeable (Issue 4853)

OREGON – 2018

• Add back PMI deduction to OR returns (Issue 5020)

REPORTS

• Correct an issue where the “Pro Web Returns – Detailed Return Report” in Management Reports would not render results (Issue 5023)

Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

The site will be placed in maintenance on Thursday, August 13th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MISSOURI

• Correct an issue where the Subtractions from Income menu opened blank (Issue 5022)

Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

The site will be placed in maintenance on Tuesday, August 11th beginning at 5:00am ET to release backend updates. Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.