Purpose: To provide an update regarding the American Opportunity Tax Credit (AOTC) for bona fide residents of Puerto Rico
Purpose: To provide an update regarding the American Opportunity Tax Credit (AOTC) for bona fide residents of Puerto Rico
We recommend running the Pro Web Returns – Detailed Return Report located under Management Reports

You can either select Run Report or Run report for Export. Either way, you may want to export the data so you can sort it
Yes, each column allows you to sort in Ascending or Descending order. You can also filter by selecting a certain criteria such as Paper or PR
The filter below on the state return type column will display a list of all returns where the state was marked as paper

You can now export this filtered list so it is easier for you to work with
The IRS Core team has posted the following TY 2018 Due Dates
We will be putting the returns in maintenance on Friday, March 22nd to release the below software updates.
CONNECTICUT
RRB-1099-R
*Click here to download a PDF of our Cumulative Release Notes.
Click here to launch the 2019 VITA Awareness Day toolkit.
This year also celebrate’s the 50th anniversary of the VITA.

10:49 am EST: All returns for all years should be rendering PDFs as expected
10:17 am EST: The PDF is generating for new returns, both inside and outside of the return. There is still period of time where already created returns will not render a PDF for both 2018 and 2017
9:37 am EST: We are currently working to resolve this. We have identified the issue.
The PDF is not generating from the client list, submission page or Print/Summary in the following years:
We are currently working to resolve this.
Click here to view PDF
Click here to submit a suggestion
There are three attachments
An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)
Check out Attachment 3 to see the rest of the new and/or update items.
We are still reading through a few of last years request and will be starting on the exciting new suggestions you have already submitted.
Click here to view PDF
The link will launch a Brainshark video with instructions on how to view the file.
A major internet backbone is having an outage in the area. If you are getting an error that you cannot hit the IP Address when trying to login to the site, you should contact your IT team or your ISP (Internet Service Provider) to see if they use Level3 as their internet backbone.

This potentially impacts those using cellular service of AT&T and Verizon for hotspots.
Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service is also impacted in this area.