Category: Release Notes

Release Notes: Tuesday, September 24th at 5:00am ET

23 Sep 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, September 24th, to release the below software updates.

E-FILE

  • Correct an erroneous e-file warning when MFS and spouse is marked as being claimed as a dependent on another return (Issue 3800)
    • The warning being prompted was specific to the TP being claimed as a dependent which should not show when only the SP was claimed as a dependent

SCHEDULE C

  • Adding a “Net Income” column to the Schedule C grid displaying the net Profit/Loss (Enhancement)

 

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: Thursday, September 19th

19 Sep 19
Kim Manuel
No Comments

The following was released to production:

2017 PA

Issue ID 3834:  Resolve the issue where PA Resident return menus were blank and not displaying additional information

Web Reports

Issue ID 3624:  Resolved an issue where spouse information was not populating the Site Production Detail Report – Paper

 

Release Notes: Tuesday, September 17th at 5:00am ET

16 Sep 19
Kim Manuel
No Comments

The site will be put into maintenance mode on Tuesday, September 17th at 5:00 am Eastern to release a series of updates.  These are back end updates that will not be visible to the end user.

Release Notes: Thursday, September 5th at 5:00am ET

04 Sep 19
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 5th to release the below software updates.

MONTANA

  • Correct an issue where the Qualified Endowment Credit page opened blank (Issue 3815)

NEW MEXICO

  • Update text within the blue header of the “Medical Care Expenses for age 65 and Older” page (Issue 3818)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Customer Support Phones – Technical Challenges (RESOLVED)

04 Sep 19
Kim Manuel
No Comments

9:19am ET – Phone support is now available. We apologize for any inconvenience.

The customer support phone lines are currently experiencing a technical outage.  Please reach out to us via customer support email

[email protected]

If you are currently hearing hold music, please disconnect as you will not be passed through to a support team member.

 

 

 

Release Notes: Tuesday, September 3rd at 5:00am ET (Back-end Updates Only)

30 Aug 19
Kim Manuel
No Comments

The site will be placed in maintenance on Tuesday, September 3rd to release a series of updates on the back-end.

 

 

 

 

Release Notes: Tuesday, August 27th at 5:00am ET (Primarily Back-end)

26 Aug 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, August 27th to release the below software update, but mainly back-end updates will be pushed out during this deployment.

HEALTH INSURANCE

  • Corrected a redirect issue with the Affordability Worksheet. After rendering results of either qualifying or not, if a user clicked “Back”, it would re-calculate instead of redirecting the user back to the Affordability Worksheet screen (Issue 2225)

SCHEDULE C

  • Correct an issue where attempting to access an already created Schedule C is triggering an “Unexpected Request” message for some users (Issue 3791)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: Thursday, August 22nd at 5:00am ET

21 Aug 19
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, August 22nd to release the below software updates.

MARRIED FILING SEPARATE – INCORRECT DEPENDENT E-FILE BLOCK

  • Correct an issue where a MFS return listed a dependent, but received an e-file block in error when the Spouse was listed as being claimed as a dependent on another return (Issue 3672)

M1PR REJECT CODE 995

  • Correct an issue with the calculated M1PR refund causing M1PR Reject Code 995. Impacted returns can be resubmitted on 8/22 (Issue 3794)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.