Category: Release Notes

Release Notes: Tuesday, October 1st at 5:00am ET

30 Sep 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, October 1st to release mostly backend software updates, plus the below enhancement.

PHONE NUMBER INPUT FIELD

  • Within the Federal application, update all phone number input fields to be a single entry (Enhancement)

 

 

 

 

 

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: Tuesday, September 24th at 5:00am ET

23 Sep 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, September 24th, to release the below software updates.

E-FILE

  • Correct an erroneous e-file warning when MFS and spouse is marked as being claimed as a dependent on another return (Issue 3800)
    • The warning being prompted was specific to the TP being claimed as a dependent which should not show when only the SP was claimed as a dependent

SCHEDULE C

  • Adding a “Net Income” column to the Schedule C grid displaying the net Profit/Loss (Enhancement)

 

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: Thursday, September 19th

19 Sep 19
Kim Manuel
No Comments

The following was released to production:

2017 PA

Issue ID 3834:  Resolve the issue where PA Resident return menus were blank and not displaying additional information

Web Reports

Issue ID 3624:  Resolved an issue where spouse information was not populating the Site Production Detail Report – Paper

 

Release Notes: Tuesday, September 17th at 5:00am ET

16 Sep 19
Kim Manuel
No Comments

The site will be put into maintenance mode on Tuesday, September 17th at 5:00 am Eastern to release a series of updates.  These are back end updates that will not be visible to the end user.

Release Notes: Thursday, September 5th at 5:00am ET

04 Sep 19
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 5th to release the below software updates.

MONTANA

  • Correct an issue where the Qualified Endowment Credit page opened blank (Issue 3815)

NEW MEXICO

  • Update text within the blue header of the “Medical Care Expenses for age 65 and Older” page (Issue 3818)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Customer Support Phones – Technical Challenges (RESOLVED)

04 Sep 19
Kim Manuel
No Comments

9:19am ET – Phone support is now available. We apologize for any inconvenience.

The customer support phone lines are currently experiencing a technical outage.  Please reach out to us via customer support email

[email protected]

If you are currently hearing hold music, please disconnect as you will not be passed through to a support team member.

 

 

 

Release Notes: Tuesday, September 3rd at 5:00am ET (Back-end Updates Only)

30 Aug 19
Kim Manuel
No Comments

The site will be placed in maintenance on Tuesday, September 3rd to release a series of updates on the back-end.

 

 

 

 

Release Notes: Tuesday, August 27th at 5:00am ET (Primarily Back-end)

26 Aug 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, August 27th to release the below software update, but mainly back-end updates will be pushed out during this deployment.

HEALTH INSURANCE

  • Corrected a redirect issue with the Affordability Worksheet. After rendering results of either qualifying or not, if a user clicked “Back”, it would re-calculate instead of redirecting the user back to the Affordability Worksheet screen (Issue 2225)

SCHEDULE C

  • Correct an issue where attempting to access an already created Schedule C is triggering an “Unexpected Request” message for some users (Issue 3791)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.