We will be placing returns in maintanence on Tuesday, March 6th at 5:00am ET to apply a series of updates.

• Fix an issue with 2016 print not generating when adding NH Form DP-10 (Issue #291)
• Fix a print issue where United States was not carrying to line f of Form 1116 when country of residence (Issue #1372)
• Zip Code updates:
  • 98338 – Graham, WA
  • 98391 – Bonney Lake, WA
  • 60585 – Plainfield, IL
• Update text from “2015” to “2016” when referencing prior year credit taken for exterior windows within F5695 menu
• W-2 State Information – Lengthen the State EIN field to always show all characters entered

Update 10:36 am EST — This has been resolved

Update 10:25 am EST —  We have found the issue in the code stream and are currently working to update it.  An alternative solution that works the majority of the time is to click the Back arrow button of the browser to take you back to the page you were on before and then click continue as normal.  We are seeing this work for most of the returns.

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We have received several calls about an Unexpected Server Error in Healthcare and E-file.  We are currently investigating this.

Rather than clicking log back in button, close the browser, and open a new instance of the browser, log back in.  This will route you to a different server.

The site will be placed in maintenance on Friday, March 2nd at 5:00am ET to release a series of updates.

• Zip Code Updates (Issues #1436 and #1449)
  • 98087 – Lynnwood, WA
  • 85396 – Buckeye, AZ
  • 62711 – Springfield, IL
  • 62712 – Springfield, IL
  • 06824 – Fairfield, CT
  • 06825 – Fairfield, CT
  • 06828 – Fairfield, CT
  • 06890 – Southport, CT
• Kentucky – Fix an issue where dependents not being included in Personal Credits and Family Size Tax Credit (Issue #1420)
• Connecticut – Update text on the CHET  menu for account number entries (Issue #1329)
• W-7 – Fixed an issue where taxpayers needing to renew their ITIN’s were not able to access the W-7 menu

We will be placing the site in maintenance Friday, February 23rd at 5:00am ET to release a series of updates.

• Add the State and Local General Sales Tax Deduction worksheet as an option to add to a custom print set (Issue #972)
• Add the MO-PTC as an option to add to a custom print set (Issue #1132)
• Add the IL Schedule EIC as an option to add to a custom print set (Issue #1135)
• Fix an issue that allowed M1PR’s to be transmitted after receiving an E-file block that was not corrected prior to submitting
• Fix an issue with the Validation Errors report that was incorrectly showing some returns that had been accepted (Issue #1260)
• Various text updates for the Louisiana Donations menu (Issue #1273)
• Fix an issue where some entries were not saving within the MN Part Year “Income Subject to Tax” menu (Issue #1275)

With adding back the Tuition and Fees Deduction, the “1040 View” display for Line 34 currently shows as “Reserved for future use”. This will be updated in a future release. Tuition and Fees Deduction claimed carries to the 1040 PDF and is included in the calculation of the return.

We will be placing returns in maintenance on Thursday, February 22nd at 5:00am ET to release a series of updates.

• Adding the extenders back into the software – Tuition and Fees Deduction and PMI
• Text update on the Federal Estimated Payment screen (Issue #1253)
• Fix for an issue with e-filing Application for Extensions (Issue #1000)
• Adding the below zip codes to the zip code database
  • 19060 – Garnet Valley, PA
  • 80951 – Colorado Springs, CO

Scenario:  The following Ohio locality forms are not loading the menus

• RITA — update 2/21 — working as expected
• City of Columbus — update 2/21 — all menu items display except “Overpayment Credited”
• City of CCA– update 2/21 — working as expected

The following locality MO forms are not loading the menus

• RD-108 KC Profits
• RD-109 KC Wage Return
• E-1 St Louis Wage Return

If you get stuck loading the menu, you will need to select the bottom Save and Exit on the left navigation panel.  This will exit the return and you will have to re-open the return.

Solution:  We will resolve this in an update

We will be placing the site in maintenance on Friday, February 16th at 5:00am ET to release various updates.

• Site Production Detail Report – Electronic: Should fix an issue where accepted returns were missing when filtering by certain dates (Issue #1157)
  • If a return is included with a missing accepted date, the accepted acks will continue to populate throughout the day
• State and Local Refund Worksheet – Adding text next to “Prior Year State Tax Withheld” to include prior year state estimated payments
• Arizona Reject Code 500 – 2015 and 2016 AZ returns rejected for this code can be resubmitted (Issue #1046)
  • The ‘stateSchemaVersion’ attribute is invalid – The value ‘AZIndividual’ is invalid according to its datatype ‘String’