Category: Software News

Pro Online 2023: New Site Administrator Request

29 Nov 23
Kim Manuel
No Comments

Scenario: An existing TaxSlayer Pro Online site from 2022 now has a new Site Admin for 2023.

Question: How does the new site admin gain access to the site if they do not already have a login?

Solution: Send an email to TaxSlayer VITA/TCE Support ([email protected]) with the following information and subject line:


Subject Line: New Site Admin

Body: I am the new site admin for the following site and need the link sent that allows me to create my admin credentials.

EFIN: {Enter six digit EFIN}

Site Name: {Enter Site Name}

Site Admin Name: {Enter your name as the new site administrator}

Site Admin Phone: {Enter your phone number)

Site Admin Email: {this is the email address the link will be sent to}

 

Practice Lab 2023: Scheduled Release Tuesday, November 7th

06 Nov 23
Craig Smith
No Comments

Practice Lab 2023 is scheduled to be released/available on Tuesday, November 7th. Please keep in mind that the Practice Lab will be updated twice a week as we receive finalized forms and instructions from the IRS. With that, we ask volunteers to not report calculation issues to support.

With the Practice Lab 2023 release, you will have access to PL 2023 and PL 2022.

When you log in to your Production Sites, you will see the following TaxSlayer 2023, 2022, 2021, 2020, 2019 and 2018. You do not have the ability to create new returns in 2023, but you can still prepare returns in all of the available prior years. You will be able to electronically file 2022, 2021 and 2020 until the IRS shuts down their MeF system on November 18th at 11:59pm ET.

States will not be available in Practice Lab 2023 until closer to the filing season in either late December or early January. You can use PL 2022 to have your volunteers train or practice with state returns.

Message From Ohio – Individual & School District Income Tax

17 Aug 23
Craig Smith
No Comments

The below message was shared to software vendors from the Ohio Department of Taxation.

As shared with our partners previously, Ohio’s Individual and School District Income Taxes are transitioning into our new NextGen system, OTS (Ohio Tax System) on 9/5/23.  In preparation for the migration to our new system, we will be shutting off the processing of MeF returns for only Individual and School District Income Tax submissions starting the very early morning hours of Monday 8/21/23 through Tuesday 9/5/23. 

What you will need to do

  1. You can continue to transmit Individual and School District Income Tax submissions during this time frame but they will be held at the IRS and will not be picked up/processed (with acknowledgements sent) by Ohio until 9/5/23. 
  2. We request that you please place messaging in your software to advise your users of this time frame
    1. Advise that returns submitted electronically during this timeframe will be credited with the correct submission date (i.e. IRS submission date) but the returns will not be processed and any acceptance/rejection messaging will not be sent until 9/5/23.
      1. Also, include a reminder that there is no benefit in printing and mailing the returns instead of waiting for these to be processed on 9/5/23.  Paper returns can take 8 to 10 weeks to be processed.

NOTE – this affects Individual and School District Income Tax submissions only.  This DOES NOT affect any other Ohio taxes submitted electronically (i.e. Muni, Fiduciary or Pass Through Entity).

Minnesota Tax Law Changes Recently Signed Into Law [Update]

05 Jun 23
Craig Smith
No Comments

6/26/2023 -The recent Minnesota tax legislation increased refunds for the 2022 Homestead Credit Refund (for Homeowners) and Renter’s Property Tax Refund (Form M1PR). If you already filed a 2022 Form M1PR, you may see a larger refund than originally claimed.

The income requirements have not changed for claiming either the Homestead Credit Refund or the Renter’s Property Tax Refund.

How do I get the increased refund?

  • We’re updating our systems to automatically increase refunds on previously filed returns. We expect to start issuing the larger refunds in mid-July for renters and mid-September for homeowners.

If you have not filed 2022 Form M1PR yet:

If you filed 2022 Form M1PR before June 14, 2023: 

  • It depends on how you filed your return.
If you filed as a Then
Renter, nursing home resident, or adult foster care resident You do not need to do anything. We will increase your Renter’s Property Tax Refund by 20.572% and send you the additional refund automatically.
Homeowner or mobile home owner, and you claimed a Special Property Tax Refund when filing You do not need to do anything. We will increase your Homestead Credit Refund by 20.572%, recalculate your special refund, and send you the additional refund automatically.
Homeowner or mobile home owner, and you did not claim a Special Property Tax Refund when filing Review our updated 2022 Form M1PR instructions to see if you qualify for the special refund. If you qualify, file 2022 Form M1PRX, Amended Homestead Credit Refund (for Homeowners) and Renter’s Property Tax Refund, and complete the Special Refund section. For more information, see Amending a Property Tax Refund.
Homeowner or mobile home owner, and you do not qualify for the Special Property Tax Refund You do not need to do anything. We will increase your Homestead Credit Refund by 20.572% and send you the additional refund automatically.

6/15/2023 – The recent legislative changes to the M1PR are now live in the 2022 application. NOTE: MN DOR has indicated that NO amended returns should be filed for already accepted M1PR’s. MN will adjust already filed and accepted M1PR’s if eligible for the increased refund.

The updates to the M1PR are as follows:

  • M1PR, Page 1
    • Line 18, Renter’s Refund increased by 20.5%
  • M1PR, Page 2
    • Line 22, Homestead Credit Refund increased by 20.5%
    • Line 34 was changed from 12% to 6%
    • Line 38 (maximum special refund allowed) was changed from $1,000 to $2,500

Minnesota tax code changes were recently signed into law on May 24, 2023. Some of the changes relate to the 2022 M1PR and will be applied retroactively. Minnesota also indicated additional retroactive changes were signed into law that are still being reviewed by MN DOR. At this time, there is nothing for you or your taxpayers to do. All software vendors must wait to receive guidance from MN DOR before implementing any changes to the software. As additional information is released by MN DOR and updates are made to the software, this post will be updated to provide additional guidance as issued by MN DOR. You may also refer to the MN Tax Law Changes page for additional information by CLICKING HERE.

 

Pro Online: Error opening returns and starting new returns [RESOLVED]

01 Jun 23
Kim Manuel
No Comments

The application is currently generating an error when trying to open existing returns and/or create new returns in all  years.  We have opened a critical ticket to get this resolved.

TaxSlayer Pro Online: Available Reports & Descriptions

30 Apr 23
Craig Smith
No Comments

CLICK HERE to open a new window to view the PDF. Click on the “Attachments” tab on the left-hand side of the screen to download the Report Descriptions PDF.

Off-Season VITA/TCE Support Hours Begin April 24th

21 Apr 23
Craig Smith
No Comments

On Monday, April 24th, TaxSlayer VITA/TCE support will resume off-season hours of Monday through Friday from 8am-5pm ET. Support will not be available weekends.

  • Monday – 8a-5p
  • Tuesday – 8a-5p
  • Wednesday – 8a-5p
  • Thursday – 8a-5p
  • Friday – 8a-5p
  • Saturday – CLOSED
  • Sunday – CLOSED

Support Hours: Sunday, April 9th

08 Apr 23
Kim Manuel
No Comments

VITA/TCE support will be closed on Sunday, April 9th.  We will resume normal tax season support hours on Monday, April 10th.