Category: Software News

2025 Practice Lab Now Available – Nov. 4th

04 Nov 25
Craig Smith
No Comments

Practice Lab 2025 is now live! Please keep in mind that the Practice Lab will be updated twice a week as we receive finalized forms and instructions from the IRS. With that, we ask volunteers to not report calculation issues to support. We also ask to not report forms where the PDF may still display 2024 instead of 2025.

With the Practice Lab 2025 release, you will have access to PL 2025 and PL 2024.

When you log in to your Production Sites, you will see the following TaxSlayer 2025, 2024, 2023, 2022, 2021 and 2020. You do not have the ability to create new returns in 2025, but you can still prepare returns in all of the available prior years. You will be able to electronically file 2024, 2023 and 2022 until the IRS shuts down their MeF system (Date TBD).

States will not be available in Practice Lab 2025 until closer to the filing season in either late December or early January. You can use PL 2024 to have your volunteers train or practice with state returns.

TaxSlayer Pro Online 2025: What to expect

29 Oct 25
Kim Manuel
No Comments

We will begin the process of rolling out TaxSlayer Pro Online 2025 the week of November 3rd.  This is a very fluid process, but our goal is to keep your disruption of services to a minimum.

What can you expect once we roll out TaxSlayer Pro Online 2025?

  1.  The Practice Lab will support 2025 and 2024
  2. Your Production site will default to 2025, but you will not be able to “Start A New Return” until a yet to be determined date in January, 2026.
  3. You can still prepare 2024, 2023, 2022, 2021 and 2020 returns
  4. You can still e-file 2024, 2023, and 2022 returns until the IRS cut-over (Date to be determined by the IRS)
  5. You will NO longer have access to 2019 returns or reports

Reminder for TaxSlayer 2019: Scheduled to roll off the prior year list in early November

29 Oct 25
Kim Manuel
No Comments

Reminder:  TaxSlayer 2019 will no longer be available when we roll out our early release of TaxSlayer 2025.  Our tentative date is the first week of November, but we strongly recommend you finish up any outstanding work or reports by October 31st, 2025.

What does this mean?  You will no longer have access to 2019 returns or 2019 reports.

 

 

Steps to follow if your site’s EFIN has changed

22 Oct 25
Kim Manuel
No Comments
  1.  Reach out to your SPEC Relationship Manager with the changed information
  2. Your SPEC Relationship Manager will notify the appropriate team for verification that the new EFIN is active in the IRS system
  3. TaxSlayer will be notified by our IRS Relationship Manger when the EFIN can be changed

Q:  Can TaxSlayer support request my EFIN to be changed?

A:  No


Q:  Will I still have access to prior year returns and carry forward data if my EFIN changes?

A:  The new EFIN must be changed in TaxSlayer’s system prior to the software order being received


Q:  What happens if my old EFIN is still active with TaxSlayer and my order is placed with my new EFIN?

A:  You will not have access to any prior year returns or prior year carryforward


Q:  How will I know if my old EFIN has not been changed prior to my software being ordered?

A:  You will receive an email notification to setup your admin user account.  If you are create a new user account and do not see any of your prior year users or prior year returns, you need to reach out to your SPEC relationship Manager immediately so this can be resolved.

TaxSlayer FSA Kiosk Access Will Expire on October 31st

13 Oct 25
Craig Smith
No Comments

The  FSA (Facilitated Self Assistance) Kiosk URL’s that were issued for TY2025 will expire on October 31st.  The links will no longer offer free tax prep to the taxpayers nor offer access to prior year applications. As we begin receiving new orders for TY2025, new URL’s will be generated based on the order received from the IRS and emailed to the volunteer site contact in mid-January 2026.

 

TaxSlayer Desktop 2025: Multi-Factor Authentication (MFA)

18 Sep 25
Kim Manuel
No Comments

Multi-Factor Authentication will be required for all TaxSlayer Desktop 2025 users.

Question:  Once a user authenticates on a specific computer, how long before they will have to authenticate again on that specific computer?

Answer:  Since tax return information is stored locally (either on the computer or local network), all users will be required to complete the MFA process every 24 hours.

Errors Creating New and Opening Existing Returns [RESOLVED]

10 Sep 25
Kim Manuel
No Comments

[UPDATE]  This has been resolved

We are aware that you are receiving API Errors for “ID Server not found” when creating new returns and opening existing returns in 2024, 2023, and 2022.  Our IT and development teams are working this as a critical item.

Suggestion Box: Latest Update on Suggestions as of 3/31/2025

24 Jun 25
Kim Manuel
No Comments

Click here to view and download the PDF. The link will launch a BrainShark video with instructions on how to view the PDF’s.

Click here to submit a suggestion  

We encourage you to continue to send us suggestions throughout the summer and fall.

Three attachments:

  • Attachment 1: Dedicated to application and federal suggestions
  • Attachment 2: Dedicated to state suggestions
    • Sorted by state
  • Attachment 3: TaxSlayer Suggestion Status
    • Broken into status categories

Reminder: The suggestion box should not be used for calculation errors or software issues. You should reach out to VITA/TCE support.