Category: States

Message from NH: Delay in Acks and ACH Payments

24 Sep 20
Craig Smith
No Comments

Software vendors received the below messaging from New Hampshire Department of Revenue.

“Good morning,

During the annual meeting with the NACTP group on August 27th I mentioned that New Hampshire would need to take down our MeF production services while we cutover to our new Revenue Information Management System (RIMS). Those dates will be September 25th 2020 through October 12th 2020. It is important to note that taxpayers will see a delay in their ACH payments being pulled from their bank account during this time period. Once the services are turned back on, all pending submissions will process as of the submission date, and confirmation emails will be sent at that time.“

Missouri State Returns (RESOLVED)

31 Jul 20
Craig Smith
No Comments

Update August 4, 2020: With this mornings deploy, the issue with MO sporadically loading blank should be resolved.


Update July 31, 2020:  We are continuing to work to resolve the issue with sporadic MO returns that will not open.  Our updated resolution time frame will be the week of August 3rd.


We have received sporadic reports of some MO returns not loading within the TaxSlayer Pro Online application. We have opened Issue 4997 as a High Priority for development to investigate/resolve. We expect impacted returns to be resolved in a deployment next week.

Message from Utah: MeF Maintenance

22 Jul 20
Craig Smith
No Comments

We received the below messaging from Utah. During this period, no acknowledgements will be issued.

“Greetings from Utah,

Utah’s production MeF environment will be down for scheduled maintenance 7:00 am (MDT) Thursday, July 23 through 9:00 am (MDT) Friday, July 24. We will resume processing MeF files when maintenance has been completed.“

Message from Michigan: Delay in Acks

20 Jul 20
Craig Smith
No Comments

We received word from the Michigan Department of Treasury they are experiencing issues in sending acknowledgements. Do not worry if your site has any outstanding acknowledgements for any Michigan returns. We will update this post once MI confirms they have resolved the issue on their end.

Message from Louisiana: Delayed Acknowledgements

27 May 20
Craig Smith
No Comments

Software vendors received the below message from Louisiana today.


“Good morning,

The Louisiana acknowledgements are delayed due to a web service issue.  Once the issue is resolved, I will send out an update.“

COVID-19: What You Need to Know

23 Apr 20
Kim Manuel
No Comments

We know there are lots of questions about the Economic Stimulus Payments, filing deadlines, changing direct deposit information, etc.  We are committed to keeping you up to date with any information we receive from the IRS or other federal/state agencies.

As you service your taxpayers who are requesting their return be filed when they normally do not meet the filing requirements, please remember that the IRS MeF system will reject returns for F1040-065-04 which states that at least one of the following must have a non-zero value on Form 1040:

  • Total Income Amount
  • Adjusted Gross Income
  • Tax Amount
  • Total Tax Before Credit and Other Tax Amounts
  • Total Credits Amount
  • Total Tax Amount
  • Total Payments Amount

Message from Colorado: MeF Acknowledgements

21 Apr 20
Craig Smith
No Comments

Software vendors received the below messaging from CO late yesterday evening. For your site(s), you can still transmit CO returns to us as normal.

“Colorado has not retrieved MeF income tax returns since mid-day Friday while a system issue is being corrected.  We anticipate this stoppage will go until midnight on Wednesday, April 22nd.  We apologize for the inconvenience.“

Message from Virginia: Direct Debit Payments

14 Apr 20
Craig Smith
No Comments

Virginia released the below information to software vendors this afternoon.

“Virginia software providers,

Please provide the following messaging to your users regarding changes or cancellations to previously warehoused payment dates:

If your payment is scheduled within the next 48 hours, call Virginia Tax Customer Service at 804-367-8031 for Individual and 804-367-8037 for Business. If your payment is scheduled to occur in more than 48 hours, you may submit a secured message through our Virginia Tax website, http://www.tax.virginia.gov.“