*States in red indicate a different filing/payment date than the Federal extended deadline.

3:15pm ET: The remaining issue with 2017 state returns has been resolved.

9:51am ET: The state program loading issue(s) have been resolved for 2016, 2018, and 2019 program years.

*2017 state returns currently are still experiencing an issue.

8:35am ET: We are currently aware and working an issue related to some state programs sporadically not loading in all years. You may experience intermittent issues with accessing state programs during this time. We will update this post as more information is available.

4/9/2020

Software vendors received the below messaging from New York this afternoon. They state they can begin accepting New York returns with direct debit dates scheduled to process after 4/15/2020 on Monday, April 13th.

“NYS has completed its testing of the Extended due dates.  The code will be in our production environment tomorrow Friday 4/10/2020.  We ask that you hold off from submitting your files until Monday 4/13/2020, so that we may ensure the code migrated correctly on our end.”

Software vendors received the below messaging from New York this morning. Their MeF system is not currently able to process payments received with a Direct Debit Date past 4/15/2020. For any taxpayers wishing to make a payment with their New York return past 4/15/2020, we recommend holding these returns until this post has been updated. We recommend using Return Tags to help identify impacted returns at your site(s).

“Submissions with ACH request dates after 4/15/2020. This change has not been implemented in production yet so any return received with an ACH request date past 4/15/2020 will be processed on 4/15/2020. We will send a follow up email to all developers when we are able to properly process these submissions and can warehouse payments out until 7/15/2020.”

Please see this page from the NY Department of Taxation on how to cancel or reschedule a payment – Click Here

Software vendors received the below information from Nebraska.

I already filed my 2019 income tax return before April 15, 2020 and scheduled a payment for April 15, 2020. Will this payment be automatically rescheduled to July 15, 2020?

No. The payment will not be automatically rescheduled to July 15, 2020. If you do nothing, the payment will be made on the date you chose. If you need to change the scheduled payment date or cancel your payment you will follow the instructions noted below.

If you scheduled your payment through:

• E-pay (Using DOR’s website)

Log into your e-pay account to change their scheduled payment date or to cancel the payment.

• EFW (made with the return)

At least two business days prior to your scheduled payment, contact the DOR by phone at 800-742-7474 (NE and IA) or 402-471-5729 to cancel the payment. The scheduled payment date cannot be changed. DOR will need the primary taxpayer’s full Social Security number for individual income tax payments, or a Nebraska ID number for business income tax payments, and the payment amount.

• Credit Card

Contact Official Payments Corporation by phone at 800-2PAY-TAX, (800-272-9829) to change the scheduled payment date or to cancel the payment. DOR recommends that cancelled e-pay, EFW, and credit card payments be rescheduled using the DOR’s E-Pay system.

4/7/2020 – Issue 4779 is now resolved.

4/6/2020 – The fix for Issue 4779 is scheduled to be deployed on the morning of Tuesday, April 7th.

On 4/1/2020 Issue 4779 was opened to address an issue where in some cases, the Home Heating Credit was not calculating when applicable, or generating the necessary PDF forms. Until this issue is resolved, sites with impacted MI returns can do the following…

The root cause of the issue, is when first accessing the Home Heating Credit menu, the first question below is defaulting to YES. When providing the necessary data then saving to exit the state return, the flag is not getting set to calculate the credit.

What you need to do: Change the “YES” to “NO” for the above question and exit the state return to save. Then, edit the MI return, change the “NO” back to “YES”, provide the needed information for the credit, and exit the state return as normal. This will set the needed flag to calculate the credit if applicable and generate the needed PDF forms.

Software vendors received the below guidance from Utah.

“Greetings from Utah,

I hope you are all doing well.

Please advise your taxpayers to contact the Utah State Tax Commission at 801-297-2200 or 1-800-662-4335 or send an email to [email protected] to request to have their payment cancelled if it is scheduled for April 15 or earlier. 

We are working on adding a message to our main web page https://tax.utah.gov/ that details this same information.

If your software does not allow them to schedule another payment, or you do not support direct debit with Utah, you can refer them to Taxpayer Access Point (https://tap.tax.utah.gov/TaxExpress/_/) to schedule an e-check (no fee) or credit card payment (with fee).“

The below messaging was shared by Ohio to software vendors.

Ohio provides a self-service option for taxpayers to cancel a postdated income tax payment and reschedule with a different date as needed.  Via Online Services on tax.ohio.gov, taxpayers can register or log in to their existing account and cancel their future dated estimated, extension or tax due payments.  As long as the payment is in a “Pending” status in Online Services, it can be cancelled.

To cancel a payment in “Pending” status, the taxpayer would need to follow the steps below:

1.  Log into Online Services with their User ID and Password. If they do not have a UserID or Password, they may register to create an Online Services account.
2.  Under “Online Services” on the left side of the page, click View / Make Payments.
3.  Select the number of months from the dropdown, then click the Go button.
4.  Under “View Payments”, click the cancel button to the right of the payment they wish to cancel.

If taxpayers need guidance with registering for an Online Services account and/or canceling a payment, they can call 1-800-282-1780 or email (available on tax.ohio.gov – from the drop down menu for “Contact Us”).

5:05:pm ET – Issue 4670 has been resolved. You should no longer see any blank pages at this time.

We were made aware of an issue that was introduced through this mornings deployment as it relates to our State Program. We have opened Issue 4670 to resolve an issue where users are attempting to access a state menu, but instead see a blank page. This occurs only on state menus where either the Taxpayer Picklist or W-2/1099-R Picklists exist. We are working to resolve this as quickly as possible.

Examples of impacted state pages include:

• CA – Form 3532 to add an individual
• MI – Retirement and Pension page to choose a 1099-R
• PA – Adding a 1099-R to Income Subject to Tax page
• PA – Adding a Schedule UE when needing to choose a W-2
• PA Local – Adding a W-2 within Income page