Category: States

Message from NYS: Delay in Acks

18 Feb 25
Craig Smith
No Comments

2/19/25: NYS has indicated they have resolved their issue and all acknowledgements have been processed.


Vendors received the below messaging from NYS this morning (2/18/25).

We are experiencing issues with sending Acks at this time. This issue appears to of started on Friday (2/14/25), our ITS team is currently looking into this issue and we will provide an update on when all outstanding Acks are expected to be sent. We apologize for any inconvenience.

Message from CO: Return Processing Begins February 3rd (Updates 2/18/2025)

16 Feb 25
Craig Smith
No Comments

2/18/2025 — Update from CO DOR

Good morning everyone,

We are pleased to inform you that we are starting our soft launch for Individual, Fiduciary, Corporate, and Partnership income tax as of today February 18, 2025.

We anticipate that acknowledgments will not be delayed during this period. We appreciate your patience throughout this process.

We will notify you as soon as we determine the timeline for a full launch. Thank you for your continued support and partnership.

2/16/2025 — Update from CO DOR

We want to inform you that we are not yet ready to open and accept MeF returns this week. We sincerely apologize for any inconvenience this may cause.

We are hopeful that we will be able to open next week and will provide an update as soon as we have a confirmed timeline. We appreciate your patience during this time.

2/3/25 – Update from CO DOR:

Dear Software Industry Partners,

We want to update you on our expected timeline for accepting Colorado tax returns this filing season. We are aiming to have a controlled launch for:

  • Individual Income Tax returns during the week of February 14.

Please note that there will be a delay in acknowledgments during this period as we retrieve and process a limited number of tax returns before the official e-file opening.


1/28/25 – This is just an update that the Colorado Department of Revenue will not begin processing CO returns until February 3, 2025. While you can transmit CO returns to TaxSlayer, acknowledgements will not be sent until February 3rd at the earliest. It may take CO 24-72 hours to run through their backlog once they begin processing returns on February 3rd.

West Virginia: Required E-mail Address E-file Block [RESOLVED]

12 Feb 25
Craig Smith
No Comments

1:00pm ET: This has been resolved. Note: The current e-file block has been temporarily removed so WV an be e-filed. However, WV is requiring that e-mail addresses be provided as a requirement for e-file. If an e-mail address is not provided in the Federal Basic Information page, any WV return will validate.


2/12/25 – 11:00am ET: We are aware and actively working an issue where West Virginia returns are receiving an e-file block for missing e-mail address when the e-mail address is present in Federal Basic Information. This post will be updated when this issue has been resolved.

Message from Ohio: Delay In Sending Acks [RESOLVED]

11 Sep 24
Craig Smith
No Comments

Software vendors received the below messaging from the Ohio Department of Taxation.

Ohio is experiencing a delay of processing MeF transmissions and sending acknowledgements for all electronically filed Ohio taxes (Individual Income Tax, Muni, PTE/Fiduciary) as of today.  We will communicate when this has been corrected.

Message from Alabama DOR: Delay in Acks

17 Jun 24
Craig Smith
No Comments

Software vendors received the below messaging from Alabama DOR.

Good Afternoon, Industry Partners.

 We are aware of issues with processing returns/acknowledgments.  We are working diligently to resolve the issue as soon as possible.

 We have reached out to the IRS and are working on it.

Connecticut: Delay in Acknowledgements

16 Apr 24
Craig Smith
No Comments

We received the below confirmation from Connecticut regarding CT returns still waiting on acknowledgments. There is nothing to do on your end. As CT issues acknowledgements, they will update in your site(s) automatically. Any CT returns transmitted prior to 4/15/24 at 11:59 in your local time zone are considered timely filed.

“We have some issues with some acknowledgments not being sent out.  We are looking into the issue and are hoping to have them all sent out in the next few days.”

MN Reject Code: 0118

21 Mar 24
Craig Smith
No Comments

3/21/24:

For any M1PR returns with the below reject code, please hold them until this blog post is updated indicating they can be resubmitted. MN has acknowledged this reject code is being issued erroneously and should be corrected by the evening of March 27, 2024.
Reject Code: 0118 | Category: Acceptance Validation | Severity: Error
Form M1PR, line18 RefundableRentCreditAmt or line 22 RegularRefundAmt does not match the refund table amount.

DTF-948-O Notice from New York: What you need to know

12 Mar 24
Kim Manuel
No Comments

Your clients may receive or have already received a DTF-948-O, Request for Information, from the New York State (NYS) Department of Taxation and Finance requesting additional information regarding your 2023 New York City (NYC) residency. Their electronically filed NYS return indicated they may be a NYC resident, but NYC tax was not computed. This is because the questions related to being a NYC resident in our software were not completed and NYC tax was not charged.

If they receive the DTF-948-O and are a full year NYC resident, respond circling yes to the NYC question. NYS will compute the correct amount of full year NYC tax due. This may result in an adjusted refund being issued or they may receive a bill. If they do not respond in the time frame indicated, NYS will automatically make the adjustments to their tax return computing NYC resident tax for all of 2023.

For income tax purposes, New York City includes the Bronx, Brooklyn, Manhattan, Queens, and Staten Island. If they were not a NYC resident for all of tax year 2023 and they received the notification, they should respond promptly to the notice with the documentation requested so that NYS can make the correct adjustments to their return.

You do not need to file a NYS amended return at this time.