Category: Uncategorized

TaxSlayer VITA/TCE Support Hours – Friday, December 3rd

02 Dec 21
Craig Smith
No Comments

TaxSlayer VITA/TCE support will close at 3:00pm on Friday, December 3rd. Normal support hours will resume on Monday, December 6th at 8:00am ET.

TaxSlayer Support: Thanksgiving Holiday

23 Nov 21
Craig Smith
No Comments

TaxSlayer offices will be closed beginning Wednesday, November 24th at 12:00pm ET and will not reopen until Monday, November 29th. Normal support hours will resume at 8:00am ET on November 29th. We hope everyone has a safe and happy Thanksgiving.

VITA/TCE Customer Support – November 18th

17 Nov 21
Craig Smith
No Comments

VITA/TCE Support will be closed on Thursday, November 18th from 10:30am – 5:00pm ET. Normal off-season hours will resume on November 19th.

Release Notes: November 16th – F7202 & RRC (EIP 3)

15 Nov 21
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, November 16th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FORM 7202 – CREDITS FOR SICK LEAVE AND FAMILY LEAVE

  • Updating Form 7202 input page to 2021 (2021 Update)

RECOVERY REBATE CREDIT

  • Updating 2021 software for inclusion of EIP 3 for Recovery Rebate Credit (2021 Update)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

VITA/TCE Customer Support – November 4th

03 Nov 21
Craig Smith
No Comments

VITA/TCE Support will be closed on Thursday, November 4th from 8:00am – 9:30am ET.

VITA/TCE Customer Support – 10/28/21

27 Oct 21
Craig Smith
No Comments

VITA/TCE Support will be closed on Thursday, October 28th from 12:00p-5:00pm ET. Normal off-season hours will resume on October 29th.

Customer Portal Training Guide & Video Now Available

29 Sep 21
Craig Smith
No Comments

The mini-guide and video for the Customer Portal is now Available on the blog. These are not available in the Practice Lab at this time.

Click Here for the video.

Click Here for the training guide.

TaxSlayer Customer Support – Monday, August 2nd

02 Aug 21
Craig Smith
No Comments

On Monday, August 2nd, customer support will be unavailable from 8:30a-9:45p ET so all employees can attend a company meeting.