Category: Uncategorized

Release Notes: December 12th – F5695 & F8606

11 Dec 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Tuesday, December 12th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FORM 5695

  • 2023 updates related to the Clean Energy Credit (2023 update)
    • Phase I – add new menus to application

FORM 8606

  • Gross distribution showing on grid instead of taxable amount (Issue 410)

VITA/TCE Support: Closing at 3pm ET Friday, December 1st

30 Nov 23
Craig Smith
No Comments

TaxSlayer offices will close on Friday, December 1st at 3pm ET for a company event. Normal off-season hours will resume on Monday, December 4th at 8am ET.

2023 Practice Lab/2022 Production Return Access Issue [RESOLVED]

20 Nov 23
Craig Smith
No Comments

5:20pm ET – This issue has resolved. Access to 2022 and 2023 has been restored.

5:10pm ET – We are currently investigating an issue where users are unable to access returns in 2022 production and 2023 practice lab. Updates will be available on this post as they become available.

VITA/TCE Support: Closed November 16th

15 Nov 23
Craig Smith
No Comments

TaxSlayer offices, including support will be closed on Thursday, November 16th for a company Thanksgiving event. Normal off season support hours will resume on Friday, November 17th.

Customer Support: Closed September 13th – 8a-10a ET

12 Sep 23
Craig Smith
No Comments

TaxSlayer VITA/TCE Support will be unavailable from 8am to 10am ET on Wednesday, September 13th.

TaxSlayer Customer Support: Closed Monday, September 4th

01 Sep 23
Craig Smith
No Comments

TaxSlayer offices will be closed on Monday, September 4th. Normal off-season hours will resume on Tuesday, September 5th at 8:00am ET.

Release Notes: March 31st – DE, FW-2 & Sale of Main Home

31 Mar 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Friday, March 31st beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

DELAWARE

  • PIT-SCW Lines 4 and 6 not calculating (Issue 34)

FORM W-2

  • Do not pre-fill “.00” in input fields

SALE OF MAIN HOME WKSHT

  • Full MFJ exclusion not being allowed when only one SP meets ownership test (Issue 30)

Release Notes: March 27th – FSA

26 Mar 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Monday, March 27th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FSA KIOSK

  • Selecting Nonresident Alien filing status is not presenting 1040-NR specific filing statuses for existing FSA returns (Issue 10203)