Category: Update Alert

Subscribe to VITA/TCE Blog

24 Jan 20
Craig Smith
No Comments

To subscribe to the VITA/TCE Blog, follow the below steps. Subscribing will allow you to receive automatic e-mail updates highlighting recently published blog articles (generally around 10:00am ET). These come in handy during tax season!

STEP 1:

  • Visit the VITA/TCE Blog and open any blog post.

STEP 2:

  • Scroll down the page until you see the below “RSS Feed” option on the right-hand side of the screen.
  • Enter your e-mail address, check the consent checkbox, then select “Sign Me Up”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


STEP 3:

  • Check the reCAPTCHA box then select “Complete Subscription Request”

 

 

 

 

 

 

 

 

 


STEP 4:

  • Check your provided e-mail account to finalize the subscription process.

 

Pro Online: Internet Speed Test

14 May 19
Craig Smith
,
No Comments

For sites experiencing slowness, click this link and follow the below instructions.

Click the type of Internet Connection used at your site. Examples include Cable Internet, Public WiFi, DSL, 4G, etc. This will automatically start the Internet speed test.

 

Take a screenshot of the results and e-mail to [email protected] with Subject Line “Speed Test”.

 

*For additional and more in-depth troubleshooting tips, please click here.*

TaxSlayer: Phone Support Update – 4/19/2019

19 Apr 19
Craig Smith
No Comments

We just wanted to mention that we are currently experiencing inclement weather in our area. You may experience delays or dropped calls when contacting support via phone due to the weather. E-mail and Chat support should not be impacted.

Product Update Alert: Tuesday, May 15th at 5:00am ET

14 May 18
Kim Manuel
,
No Comments

We will be placing the site in maintenance on Tuesday, May 15th at 5:00am ET to release a series of updates.   This is a change from the original post on Friday.

  • 1040-PR using 1040 – Phase I released: Added the “Taxable Earned Income for Form 8812” entry field within the Credits menu. This allows users with 2 qualifying dependents or less to adjust the applicable earned income to calculate CTC/ACTC
  • Zip Code Update
    • 99354 – Richland, WA (Issue #1980)
  • 1040-NR/Schedule OI – Text update within the “Travel Dates” menu to clarify only travel dates specific to the current filing year should be provided
  • GA – Remove the automatic e-mail pre-fill entry within GA Basic Information (Issue #2000)
  • KS – Correct an issue where excluded SSS disability income was not removed from K-40H household income calculation (Issue #407)
  • MI – Correct a PDF display issue where the percentage entry for Veteran Disability (1040-CR2) was not carrying to the return (Issue #1991)
  • VT – Correct a PDF display issue where the Form 144 entries for additional household members (if more than 2) were not carrying to a new statement in the PDF (Issue #1999)

Product Update Alert: Wednesday, April 11th @ 5:00 am ET

10 Apr 18
Kim Manuel
,
No Comments

We will be putting the returns in maintenance at 5:00 am ET on Wednesday, April 11th for a series of updates.

  • 2016 – Corrected a navigational issue where clicking “Continue” from the state amended return was not redirecting users back to the main amended return menu (Issue #1910)
  • 1040NR – Fixed an issue where searching Schedule NEC in the Form Finder would show a “404 Cannot be found” error when clicking to go to the Schedule NEC (Issue #1636)
  • 1009-R/1099-MISC – Now allows a Payer entry of at least 3 characters instead of a minimum of 4 characters (Issue #1875)
  • Zip Code Updates (Issue #1877)
    • 31719 – Americus, GA
    • 33579 – Riverview, FL
  • State Returns in Internet Explorer – Corrected a display issue where “date” entry fields (part year residency dates for example) showed as “Invalid Date” instead of showing the entry format (Issue #1611)
  • PA – Fixed an issue where the PA Sch A wasn’t taking into account the adjusted basis when carrying to PA Sch A, Line 11 (Issue #1849)
  • MN – Fixed an issue where the EIN entry for Schedule KF, KS, or KPI was not staying inside the MN state program when exiting (Issue #1885)
  • OH – Added a page validation within the Subtractions from Income menu, specifically for “Unreimbursed Long-Term Care Insurance Premiums, Unsubsidized Health Care Insurance Premiums, and Excess Health Care Expenses” to require an answer to the 2nd question if the first question in that menu is answered as YES (Issue #1912)

Product Update Alert: Friday, April 6th @ 5:00 am

05 Apr 18
Kim Manuel
,
No Comments

We will be putting the returns in maintenance mode at 5:00 am on Friday, April 6th to perform a series of updates.

  • Zip Code Updates (Issue #1851)
    • 39840 – Cuthbert, GA
    • 77498 – Sugar Land, TX
  • Fix with ACA when filing MFS and claiming spouse exemption (Issue #1542)
  • Correct a print issue where F5695 was not generating in the PDF when no credit was being taken and it was all carryforward to next year (Issue #1848)
  • GA – Added a Interest Income adjustment field within the GA Retirement Worksheet menu (Issue #1570)
  • AL – Update to AL PY returns where non-allocated rental income was carrying to the AL Schedule E (Issue #1865)
  • HI – Entries for Spouse AGI within Food Excise Tax Credit menu were not saving inside the state program (Issue #1855)
  • MO – Added page validation for qualification questions for Property Tax Credit within Basic Information menu (Issue #1834)
  • OH – Resolved an issue where the Resident Credit was not calculating based on Gambling Winnings earned in Indiana (Issue #1823)

Product Update Alert: Monday, April 2 @ 5:00 am ET

31 Mar 18
Kim Manuel
,
No Comments

We will be putting the return in maintenance mode at 5:00 am on Monday, April 2nd for a series of updates.

  • Locate the W-7 from Forms Search.  Enter W and scroll down or ITIN to pull up Go to Application for ITIN
  • Correction to the wording on Adjustment Code D on Capital Gains page

 

 

Product Update Alert: Monday, March 26th @ 5:00 am ET

23 Mar 18
Kim Manuel
,
No Comments

The returns will be put in maintenance mode at 5:00 am on Monday, March 26th to apply a series of updates.  The updates are scheduled to include:

  • Carry Forward of Child Provider information for Form 2441 (Issue ID 989)
  • Added the ability to enter IP PIN when completing a 1040PR (Issue ID 1480)
  • Correction to requirement on Foreign Earned Compensation (Issue ID 1528)
  • Change made to allow Combat Zone election to stay selected after re-opening the return (Issue ID  1705)