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Error Accessing E-file Menu – Years 2021-2024 [RESOLVED]

29 Oct 25
Craig Smith
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10/29/25 – 3:55pm ET: Access to 2022-2024 e-file menu has been restored. Once Microsoft corrects their issue with their Azure infrastructure, 2021 e-file menu access will be restored as well (ETA by tomorrow).

10/29/25 – 2:00pm ET: Microsoft is currently experience a global issue in their Azure environment, creating issues within certain areas of TaxSlayer applications. Our team is continuing to work with Microsoft for updates.

10/29/25 – 1:25pm ET: We are currently investigating an issue where users are receiving an error page when accessing the e-file menu in years 2021-2024.

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