Scenario: When I run my IRS ack report report, I see some of my taxpayer’s listed twice…either accepted twice or rejected twice
Reason: We inadvertently picked up and processed the acknowledgement twice.
Action required: None
Scenario: When I select my Rejected Clients, I see them listed twice
Reason: We inadvertently picked up and processed the acknowledgement twice.
Action required: Just select one of them to fix and resend the return. We are working on a solution to limit the display
Scenario: When I click on the rejected link from the client list, I see the reject detail twice
Reason: We inadvertently picked up and processed the acknowledgement twice.
Action required: None