2/6/2019
Ohio sent the below messaging to software vendors this morning.
“Ohio is currently in the processing of re-sending out all acknowledgements which were not received. We are estimating that all acknowledgments will be re-sent out and received over the next several business days. A follow-up email will be sent when all acknowledgements are showing received in our system. The problem appears to be an intermittent problem, and we are still researching the issue to ensure this does not happen for future submissions.”
2/4/2019
Ohio sent a message to all software developers that they are aware of an issue that is isolated to acknowledgements only. All submissions were processed according to the standard Ohio processing and rejection rules. They are aware of the error and are currently researching the cause and will notify software vendors when there is a resolution.