Q1: Can one cell phone number be used for more than one volunteer? (Updated 10/5)
A1: Multiple usernames can be attached to one cell phone number. We understand that preparer volunteers are at multiple sites and/or have multiple usernames.
Q2: Does the authorization code reference the user that it is for?
A2: No, the code for both Text and email notifications indicate it is a code for TaxSlayer (No URL) and a 6 digit code.
Q3: What is your target delivery time for the authorization code?
A3: Text is going to be the fastest delivery method and is delivered with seconds. Email delivery is fast as well, but it could get delayed by email services by the email provider.
Q4: Once a code is used, does it immediately become cancelled, or can it potentially be used more than once?
A4: The authorization code is a one-time use code. It becomes invalid immediately after entered and submitted. It also becomes invalid if the user request the code to be sent again.
Q5: Is there a number of times the user can attempt to enter the code before the application locks?
A5: We do not lock the application based on attempts to enter the authentication code
Q6: Is there a limit for how many requests can be made for a specific user name?
A6: No, not at this time.