4/7/2020 – Issue 4779 is now resolved.
4/6/2020 – The fix for Issue 4779 is scheduled to be deployed on the morning of Tuesday, April 7th.
On 4/1/2020 Issue 4779 was opened to address an issue where in some cases, the Home Heating Credit was not calculating when applicable, or generating the necessary PDF forms. Until this issue is resolved, sites with impacted MI returns can do the following…
The root cause of the issue, is when first accessing the Home Heating Credit menu, the first question below is defaulting to YES. When providing the necessary data then saving to exit the state return, the flag is not getting set to calculate the credit.
What you need to do: Change the “YES” to “NO” for the above question and exit the state return to save. Then, edit the MI return, change the “NO” back to “YES”, provide the needed information for the credit, and exit the state return as normal. This will set the needed flag to calculate the credit if applicable and generate the needed PDF forms.