We have processed all orders submitted to us by the IRS prior to the government shut down. The IRS and TaxSlayer has put an interim plan in place for sites that have not been activated for TY2018.
Non AARP/TCE Site instructions
- Send an email to VITA/TCE Support [email protected]
- Subject must be: Site Activation Request
- The body of the email must include: EFIN, Site Name and SIDN
TaxSlayer will perform its agreed upon due diligence with the limited IRS staff and correspond back with the sender. If multiple sites are impacted, you may include them in a single email.
Note: If this is a new site, we will need additional information as they have to go through additional due diligence:
- Site contact Name
- Site Physical Address
- Site Shipping Address
- Telephone number
- Email address
AARP/TCE sites
Any AARP/TCE sites will need to reach out to AARP Foundation via your existing ticketing system