We have processed all orders submitted to us by the IRS prior to the government shut down. We have received a significant number of inquiries this week about software that we have not received orders for. We are in daily contact with the limited IRS staff to get the status on outstanding orders. Please know they are working diligently to recall the appropriate staff members needed to get the orders submitted for processing. Once we receive the orders from the IRS, we are prepared to get the orders processed within a few hours.
In preparation for turning on the Start New Return feature, sites that have an outstanding order for TaxSlayer 2018 are flagged as inactive. As soon as we receive an order from the IRS, the site will be marked with an active status. The Practice Lab is available for all volunteers to create practice returns. Below is an example message of a site that is marked as inactive
