4/4/2019 – The fix was deployed this morning.
4/3/2019 – Issue 3389 was not deployed this morning as the scheduled deployment was postponed until Thursday, 4/4.
Late last week, Issue 3389 was opened to look into sporadic reports of returns not being able to generate a PDF. Further investigation found that returns with CA added as the state were experiencing sporadic issues generating a PDF from the Summary/Print menu and other print areas inside and outside of the return. The underlying issue causing the print issue specific to CA returns was related to CA returns that reported certain adjustments to CA income. The underlying issue has been resolved by development and the fix will be pushed live with our next deployment (scheduled for Wednesday, April 3rd).