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TaxSlayer Pro Online: Printing Issue Related to NC Estimated Payment Vouchers [RESOLVED]

02 Mar 23
Craig Smith
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3/24/2023: This has been resolved.


3/6/2023: We are still receiving reports of sporadic printing issues for NC with estimated payment vouchers added. We have opened a new high priority work item (Issue 9563)


3/6/2023: The fix is live.


The fix is scheduled to be deployed the morning of Monday, March 6th.


Our development team is aware returns with a NC return added (more specifically with Form NC-40, Estimated Payment Vouchers) are continuing to experience printing issues. We will update this post as additional information is available. If you have returns impacted at your site, we have a couple recommendations that may help depending on what you are trying to do.

Note: E-filing NC returns with estimated payment vouchers is not impacted.

If you are trying to quality review an impacted return, remove the estimated payment vouchers. The same is true to provide a copy of the return to the taxpayer. Obviously the taxpayer needs the payment vouchers, otherwise they wouldn’t be added to the NC return. Once our issue is resolved, we recommend utilizing the Customer Portal to provide a copy of the return to the TP with the vouchers. Another option is to try to print the return from other areas of the application such as:

  • Summary/Print page
  • State PDF View from the State Section grid
  • Submission page of e-file
  • Client List
  • Client Status
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