Software vendors received the below guidance from Utah.
“Greetings from Utah,
I hope you are all doing well.
Please advise your taxpayers to contact the Utah State Tax Commission at 801-297-2200 or 1-800-662-4335 or send an email to [email protected] to request to have their payment cancelled if it is scheduled for April 15 or earlier.
We are working on adding a message to our main web page https://tax.utah.gov/ that details this same information.
If your software does not allow them to schedule another payment, or you do not support direct debit with Utah, you can refer them to Taxpayer Access Point (https://tap.tax.utah.gov/TaxExpress/_/) to schedule an e-check (no fee) or credit card payment (with fee).“