The volunteers at this AARP site work so well together it is like they are a family. They go beyond the expected and norm, both with each other and with the individuals who come in to have their taxes prepared. For example, while I was there, the greeter saw a few clients were waiting to be called to the preparation room, so she filled the time by informing them of some of the fraudulent tax scams currently taking place. In addition, one of the clients had recently lost her husband and was/is still very emotional. When the greeter saw this, she immediately came to her side to console her and assured her that she was in good hands; that they would take very good care of her. (Her deceased husband had always handled the taxes.) I could continue to outline more examples of how the volunteers work seamlessly together but I think these two examples outline the exceptional volunteers at this site.
These are not volunteers who come together once a year to file taxes for people; these are individuals who welcome any and all to their community and provide the best service they can with a giving and open hearts.
Thank you for your volunteer service.