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2021 and 2022 Fee Summary Error in E-file [RESOLVED]

07 Nov 23
Craig Smith
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When inside the e-file menu for 2021 and 2022, when continuing from the Return Details page to the Fee Summary page, if you receive the below “Continue Session” messaging follow the instructions below for a workaround while our development team corrects this issue.

If you see the above messaging to continue your session, exit the return and from the main site menu go to Configuration > Roles and Permission > Edit (the appropriate Role). Scroll down and make sure the Custom Fees and Discounts is turned on (below). You must now log out of the program and log back in for the new permission to take effect. You can now go back into the return to continue through e-file.

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