The site will be placed in maintenance on Tuesday, July 9th to release the below software updates.

KANSAS

• Correct a display issue on the K-40H PDF where the DOB for a taxpayer under age 55 was not showing (Issue 3682)

MASSACHUSETTS

• Update a 1040 Line text reference inside the Schedule HC – Basic Questions page (Issue 3731)

REPORTS

• Adding a YES/NO indicator column to the Username Report to identify if a preparer can view only returns prepared by them or not (Enhancement)
  • This will allow site administrators to quickly determine if preparers were set up correct in this sense without having to edit each individual preparer to check

*Click here to download a PDF of our Cumulative Release Notes.

6/25/2019 – 11:24am ET – The issue has been resolved and access to the site and practice environments have been restored. We apologize for the inconvenience this has caused for your sites.

6/25/2019 – 11:00am ET – No additional updates at this time. Backend investigations still ongoing.

6/25/2019 – 10:36am ET – No additional updates at this time. Backend investigations still ongoing.

6/25/2019 – 10:15am ET – No additional updates at this time. Backend investigations still ongoing while servers are recycling.

6/25/2019 – 9:48am ET – No additional updates at this time. Backend investigations still ongoing while servers are recycling.

6/25/2019 – 9:29am ET – We are still recycling servers at this time.

6/25/2019 – 9:08am ET – Servers are being recycled at this time. 

6/25/2019 – 8:51am ET – The issue is actively being worked at this time.

6/25/2019 – 8:33am ET – Investigations are still ongoing. No additional updates at this time.

6/25/2019 – 8:16am ET – We are still investigating the issue from this mornings deploy.

6/25/2019 – 8:00am ET – There was an issue during this mornings deploy. You may receive runtime errors when attempting to access your site. We are actively investigating.

The site will be placed in maintenance on Tuesday, June 25th to release the below software updates.

CARRYFORWARD

• Correct an issue where SP designated items are being included as a carryforward item when the SP was listed as deceased in the previous year and TP is filing as Single in the current year (Issue 3370)

MASSACHUSETTS

• Correct an issue inside the PY/Nonres MA program (Schedule R/NR) where the value entered as Income Subject to Tax > Wages is not carrying to the PDF – Line 5, Column A (Issue 3686)

*Click here to download a PDF of our Cumulative Release Notes.

6/24/2019 – 9:16am ET

Printing for all years has been resolved.

6/24/2019 – 9:09am ET

The issue has been found and actively being corrected at this time.

6/24/2019 – 8:23am ET

We are currently investigating reports of PDF’s not generating. This is currently impacting all years.

The site will be placed in maintenance on Thursday, June 20th to release the below software updates.

E-FILE

• Correct an erroneous e-file message being prompted when a W-2 is marked as a Substitute W-2 (Issue 3689)

MANAGEMENT REPORTS

• Correct an issue in the Site Production Summary Report where the total Federal refund column was doubling Federal refunds due to inserting an additional row when a return was MFJ (Issue 3592)

*Click here to download a PDF of our Cumulative Release Notes.

June 20th

“The Illinois Department of Revenue maintenance has been completed. We are again processing MeF submissions. We have picked up all files from the IRS that had been held during the shutdown, which began yesterday morning and continued through early afternoon today. We will be processing and acknowledging the files. Thank you for your patience during this process and I apologize for the confusion with the dates/day of week I  provided in the original email.”

June 18th

Software vendors received the below messaging from Illinois Department of Revenue.

“Due to unexpected required maintenance, the Illinois Department of Revenue will not be processing MeF returns beginning 8:00 AM CT, Thursday, 06/19/2019. We expect this interruption in service to continue through approximately 12:00 PM CT, Tuesday, 06/25/2019. We will honor IRS received dates on all payments and returns received during this timeframe.”

Any Illinois returns submitted during this window will not receive an acknowledgement until the maintenance window has closed and processing of acknowledgements has resumed.

Refer to Publication 3112, IRS e-file Application and Participants, for additional information about notifying the IRS of changes to your application.

The site will be placed in maintenance on Tuesday, June 18th to release the below software updates.

ARIZONA

• AZ returns rejected with Reject Code 708 for incorrect AGI calculation can be resubmitted at this time (Issue 3677)

CONNECTICUT

• Correct a display issue on the Part-Year CT return for Schedule CT-1040AW, Line 5, Column B. Values were not displaying but were included in overall calc (Issue 3556)

DEPENDENT/QUALIFYING PERSON

• Correct the issue where a 404 error was displayed when saving from within the Dependent/Qualifying Person page (Issue 3679)

PRINT SETS

• Adding the ability for group level logins to set default print sets down to the site level (Enhancement)

*Click here to download a PDF of our Cumulative Release Notes.