Author Archives: %s

Pro Online: Not Rendering PDF’s (RESOLVED)

24 Jun 19
Craig Smith
No Comments

6/24/2019 – 9:16am ET

Printing for all years has been resolved.

6/24/2019 – 9:09am ET

The issue has been found and actively being corrected at this time.

6/24/2019 – 8:23am ET

We are currently investigating reports of PDF’s not generating. This is currently impacting all years.

Release Notes: Thursday, June 20th at 5:00am ET

19 Jun 19
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, June 20th to release the below software updates.

E-FILE

  • Correct an erroneous e-file message being prompted when a W-2 is marked as a Substitute W-2 (Issue 3689)

MANAGEMENT REPORTS

  • Correct an issue in the Site Production Summary Report where the total Federal refund column was doubling Federal refunds due to inserting an additional row when a return was MFJ (Issue 3592)

 

*Click here to download a PDF of our Cumulative Release Notes.

Message from Illinois: Interruption in Processing Acks (UPDATE 6/20)

18 Jun 19
Craig Smith
No Comments

June 20th

The Illinois Department of Revenue maintenance has been completed. We are again processing MeF submissions. We have picked up all files from the IRS that had been held during the shutdown, which began yesterday morning and continued through early afternoon today. We will be processing and acknowledging the files. Thank you for your patience during this process and I apologize for the confusion with the dates/day of week I  provided in the original email.

June 18th

Software vendors received the below messaging from Illinois Department of Revenue.

Due to unexpected required maintenance, the Illinois Department of Revenue will not be processing MeF returns beginning 8:00 AM CT, Thursday, 06/19/2019. We expect this interruption in service to continue through approximately 12:00 PM CT, Tuesday, 06/25/2019. We will honor IRS received dates on all payments and returns received during this timeframe.

Any Illinois returns submitted during this window will not receive an acknowledgement until the maintenance window has closed and processing of acknowledgements has resumed.

IRS Quick Alert: Maintaining Your E-file Application

18 Jun 19
Craig Smith
No Comments

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Refer to Publication 3112, IRS e-file Application and Participants, for additional information about notifying the IRS of changes to your application.

Release Notes: Tuesday, June 18th at 5:00am ET

17 Jun 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, June 18th to release the below software updates.

ARIZONA

  • AZ returns rejected with Reject Code 708 for incorrect AGI calculation can be resubmitted at this time (Issue 3677)

CONNECTICUT

  • Correct a display issue on the Part-Year CT return for Schedule CT-1040AW, Line 5, Column B. Values were not displaying but were included in overall calc (Issue 3556)

DEPENDENT/QUALIFYING PERSON

  • Correct the issue where a 404 error was displayed when saving from within the Dependent/Qualifying Person page (Issue 3679)

PRINT SETS

  • Adding the ability for group level logins to set default print sets down to the site level (Enhancement)

 

*Click here to download a PDF of our Cumulative Release Notes.

404 Error when Saving Dependent/Qualifying Person Entries (RESOLVED 6/18)

13 Jun 19
Craig Smith
No Comments

6/18/2019 at 8:15am ET

The fix has been pushed live.

6/17/2019 at 6:25am ET

The fix for Issue 3679 is scheduled to be pushed live the morning of 6/18/2019.

6/13/2019 at 3:55pm ET:

We have opened a high priority ticket (Issue 3679) for development to review/resolve an issue where users are receiving a 404 error screen when clicking “Continue” to save a dependent/qualifying person entry. We will update this post once this issue has been resolved.

Release Notes: Thursday, June 13th at 5:00am ET

12 Jun 19
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, June 13th to release the below software updates.

FORM 1099-R

  • Checkbox has been added, that if marked, the taxable amount will not carry to Form 8880, Line 4 as a current year distribution. This would be used for retirement distributions that should not be included when determining the Retirement Contributions Credit (Enhancement)
    • A couple examples of current year retirement distributions to exclude from the Retirement Savings Contribution Credit would be Military Retirement Distributions, Distributions with Code 4 in Box 7 (death benefit), or a loan taken out of your qualified employer plan as a distributions. Additional retirement distribution types to exclude are found on Form 8880, Line 4 instructions – Click Here.

 

 

 

 

 

 

 

 

 

 

LOUISIANA

  • Correct an issue within the Retirement Benefits subtraction menu where Spouse retirement dates were not being saved correctly (Issue 3214)

SCHEDULE D – CAPITAL GAIN and LOSS

  • Correct an issue where originally saving a capital gain/loss item as a worthless sale would not be updated to reflect an actual sales date if edited (Issue 3644)

ZIP CODE DATABASE

  • Adding zip codes 25403, 25404, and 25405 for Martinsburg, WV (Issue 3660)

 

*Click here to download a PDF of our Cumulative Release Notes.