Author Archives: %s

Release Notes: September 20th – Basic Information & Customer Portal

19 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, September 20th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

BASIC INFORMATION

  • Add TP e-mail address field in Basic Information (Enhancement)

CUSTOMER PORTAL

  • Notification added in chat window for preparer to know when TP signs documents (Enhancement)

Release Notes: September 15th – M1PR

14 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 15th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

 

M1PR

  • Percentage of Business Use entry causing Worksheet 2, Line 3 to carry to Line 16 and 19 of M1PR (Issue 7394)

Release Notes: September 13th – Client List & Reports

12 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, September 13th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

CLIENT LIST

  • Rejected status opens blank when it is a rejected amended Federal return (Issue 6170)

REPORTS

  • Extension report not displaying last name of TP (Issue 7065)

Release Notes: September 1st – FSA, Reject Code & Transmission

01 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 1st, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FSA

  • Added “Bypass State Refund” field to the FSA 1040-NR program. This is the same bypass field that has existed in TaxSlayer Pro Online (Enhancement)

REJECT CODE

  • Returns that were rejected, we now display the rejected reason on the Summary/Print page while inside a return (Enhancement)

 

 

 

 

 

 

 

 

 

 

 

TRANSMISSION MENU

  • Getting error when accessing Transmission Menu in program years 2016-2019 (Issue 7342)
  • 2020 Transmission menu displaying returns as rejected that had already been accepted (Issue 7347)

Release Notes: August 30th – Health Insurance & IL

29 Aug 22
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, August 30th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

HEALTH INSURANCE

  • Update “Is your household income…” question to NOT default answer to NO (Update)

ILLINOIS (2020)

  • Paper return with direct deposit displaying RTN number on both the RTN and ACCT lines on PDF (Issue 7355)

Message from CT Department of Revenue

29 Aug 22
Craig Smith
No Comments

Software vendors received the below message from CT Department of Revenue. From 9/1 – 9/12 no acks will be received, however, e-files can still be transmitted.

The Connecticut Department of Revenue Services will be having an MeF outage for Individual Income Tax starting at 11:30am on Thursday, September 1, 2022 so that we can convert over to our new system.  We are anticipating turning on our new IND gateway on Monday, September 12, 2022 in the early afternoon.

Release Notes: August 11th – CA (2020)

10 Aug 22
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, August 11th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

CALIFORNIA (2020)

  • Healthcare penalty calculating based on CA Gross Income and not also considering CA Adjusted Gross Income (Issue 7302)

Printing Unavailable in 2020 Program [RESOLVED]

09 Aug 22
Craig Smith
No Comments

8/15/22 (11:45am ET) – 2020 prints have been restored. Please reach out to support if you experience any issues.

8/15/22 (8:00am ET) – We expect to have this fully resolved today. This note will be updated once the issue has been resolved.

8/12/22 – 2020 prints have been restored

Note: Additional work has been found. For sites still experiencing an issue when printing in 2020, go to Office Setup in Configuration and make sure you select “No Cover Page” as shown below. This will fully restore printing until a fix across the board is available. Another option is to utilize a print set where the “Cover Page” is set to zero (0).

 

 

 

 

 

8/9/22 – We have opened a high priority ticket with development to investigate why generating a PDF in the 2020 program is timing out. We do not have an ETA at this time.