Author Archives: %s

Message From MA DOR – MeF Acknowledgements

20 Oct 22
Craig Smith
No Comments

Software vendors received the below messaging from MA DOR.

Massachusetts will not be issuing MeF acknowledgements for a limited time period starting Friday, October 21, 2022, at 11:00 PM EDT and ending Monday, October 24, 2022 at 6:00 AM EDT. Any outstanding MeF acknowledgements will be issued on Monday, October 24, 2022, after 6:00 AM EDT. We anticipate being current within a few hours after production resumes.  We apologize for any inconvenience this may cause.

VITA/TCE Support – Wednesday, October 5th Closing at 12pm EST

04 Oct 22
Craig Smith
No Comments

TaxSlayer VITA/TCE support will close on Wednesday, October 5th at 12:00pm EST. Normal off-season hours will resume on Thursday, October 6th.

VITA/TCE Support – Friday, September 30th

29 Sep 22
Craig Smith
No Comments

TaxSlayer VITA/TCE will be available for normal off-season support hours on Friday, September 30th. At this time, we do not anticipate any support interruptions, however, due to the potential impact of Hurricane Ian in our region towards the end of the week, you may experience delays in reaching support.

Release Notes: September 20th – Basic Information & Customer Portal

19 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, September 20th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

BASIC INFORMATION

  • Add TP e-mail address field in Basic Information (Enhancement)

CUSTOMER PORTAL

  • Notification added in chat window for preparer to know when TP signs documents (Enhancement)

Release Notes: September 15th – M1PR

14 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 15th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

 

M1PR

  • Percentage of Business Use entry causing Worksheet 2, Line 3 to carry to Line 16 and 19 of M1PR (Issue 7394)

Release Notes: September 13th – Client List & Reports

12 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, September 13th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

CLIENT LIST

  • Rejected status opens blank when it is a rejected amended Federal return (Issue 6170)

REPORTS

  • Extension report not displaying last name of TP (Issue 7065)

Release Notes: September 1st – FSA, Reject Code & Transmission

01 Sep 22
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 1st, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FSA

  • Added “Bypass State Refund” field to the FSA 1040-NR program. This is the same bypass field that has existed in TaxSlayer Pro Online (Enhancement)

REJECT CODE

  • Returns that were rejected, we now display the rejected reason on the Summary/Print page while inside a return (Enhancement)

 

 

 

 

 

 

 

 

 

 

 

TRANSMISSION MENU

  • Getting error when accessing Transmission Menu in program years 2016-2019 (Issue 7342)
  • 2020 Transmission menu displaying returns as rejected that had already been accepted (Issue 7347)

Release Notes: August 30th – Health Insurance & IL

29 Aug 22
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, August 30th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

HEALTH INSURANCE

  • Update “Is your household income…” question to NOT default answer to NO (Update)

ILLINOIS (2020)

  • Paper return with direct deposit displaying RTN number on both the RTN and ACCT lines on PDF (Issue 7355)