Author Archives: %s

TaxSlayer Pro Online: Sporadic Errors in 18, 19, and 20 Applications [RESOLVED]

28 Jun 21
Craig Smith
No Comments

6/28/21 – 10:01am ET

The issues reported below have been resolved. Please reach out to support if you continue to see any oddities.

6/28/21 – 8:21am ET

We are currently investigating reports of users having issues with accessing tax returns from Client List in the 2018-2020 application years.

TaxSlayer Pro Online: 2018 PDF’s Not Generating [Resolved]

24 Jun 21
Craig Smith
No Comments

We are currently investigating why 2018 PDF’s are not generating at this time.

Release Notes: June 17th – MN & OH

16 Jun 21
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, June 17th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MINNESOTA

  • M1PR not giving credit when rent is for mobile home only and not also rent for the lot (Issue 6200)

OHIO

  • Update line references in OH input page for Unreimbursed Medical and Health Care Worksheet (Issue 6193)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

MD Reject Codes Form 502-01730-012 and Form 502-01730-020 [RESOLVED]

10 Jun 21
Craig Smith
No Comments

Update: 6/10/21

Maryland is now able to accept returns impacted by Reject Codes Form 502-01730-020 and Form 502-01730-012. Impacted returns can now be resubmitted.


If any Maryland returns received the below reject codes yesterday (4/15) and this morning prior to 7am ET, they can be resubmitted at this time. This relates to MD EIC updates and the latest schema was not released into production until this mornings deployment.

  • Form 502-01730-012
  • Form 502-01730-020

Release Notes: June 10th – F8888, MD & Review Returns

09 Jun 21
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, June 10th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FORM 8888

  • Limit account number entry to no more than 17 characters (Issue 6149)

MARYLAND

  • Rejected returns with code Form 502-01730-020 can now be resubmitted (Issue 6176)

REVIEW RETURNS

  • Add ability to sort columns in the Review Returns menu (Enhancement)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: June 8th – MS & Zip Code DB

07 Jun 21
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, June 8th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MISSISSIPPI (NONRESIDENT)

  • Line 49 for Total Income from All Sources was not including excluded Federal UCE from Line 47 (Issue 6189)

ZIP CODE DATABASE

  • Add 84129 to the zip code database for Taylorsville, UT (Issue 6190)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

IRS: Where to File Paper Tax Returns with or without Payment

03 Jun 21
Craig Smith
No Comments

For the most up to date mailing addresses published by the IRS, be sure to visit IRS.gov or Click Here. The IRS recently updated mailing addresses for certain processing centers and these new addresses will not be reflected on prior year forms, schedules, or vouchers.

Release Notes: June 3rd – Sch C & W-7

02 Jun 21
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, June 3rd, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SCHEDULE C

  • Itemized button to enter LTC Insurance payments throws an error when clicked (Issue 5241)

W-7

  • When Date Entered US is left blank when using Passport for identification submitted, “Never Entered” will carry to PDF (Issue 5399)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.