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Message from Georgia: Delay in Acknowledgements

20 Oct 20
Craig Smith
No Comments

Software vendors received the below message from GA Department of Revenue. GA returns can still be e-filed.

“We are experiencing a delay in acknowledgements being sent.  Thank you in advance for your patience as we work to resolve this issue.”

Message from Ohio: Delayed Acknowledgements [UPDATE]

14 Oct 20
Craig Smith
No Comments

10/19 – OH has indicated they have resolved their processing issues. All outstanding OH acks should be coming in as expected at this time.


Software vendors received the below message from Ohio this morning.

Note: OH returns can still be electronically filed.

Ohio is currently experiencing some technical issues that has delayed the processing of submissions and delivery of acknowledgments.  The issues may have started as early as October 9th and we are currently working to resolve the issue.  We will let you know once this issue has been resolved.

Release Notes: October 8th – MA, Springboard, 1040X

07 Oct 20
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, October 8th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MASSACHUSETTS

  • Correct an issue where Line 1 of the Schedule X Worksheet was displaying taxable IRA distributions instead of gross distribution (Issue 5059)

SPRINGBOARD

  • Correct an issue where the “Email Support” tool was not sending included attachments. Ability to include attachments removed (Issue 5042)

1040X

  • Programmatically remove extra spaces in the 1040X explanation to prevent validation errors

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: October 1st – 1040-X, F5405, & E-File

30 Sep 20
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, October 1st, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

AMENDED RETURN

  • Correct the issue where amended return e-files were not transmitting (Issue 5066)
    • Previously transmitted amended returns can be resent at this time

FORM 5405 WARNING

  • 2019 to 2020 Program Years: Display a message in Carryforward Page and at e-file if a FTHB repayment existed on the prior year, but not added to current year (Enhancement)

E-FILE PAGE

  • 2019 to 2020 Program Years: Carryforward Driver’s License (or State ID) information if existed in the prior year (Enhancement)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Message from IL: Temporary Delay in Acks

24 Sep 20
Craig Smith
No Comments

Software vendors received the below messaging from the Illinois Department of Revenue.

Due to a server upgrade scheduled to take place this weekend both ATS and Production MEF acknowledgements for Illinois Individual Income Tax returns will be delayed starting at 5:00 pm Friday, September 25, 2020.  The upgrade is anticipated to be completed by noon on Sunday, September 27, 2020.

Message from NH: Delay in Acks and ACH Payments

24 Sep 20
Craig Smith
No Comments

Software vendors received the below messaging from New Hampshire Department of Revenue.

Good morning,

During the annual meeting with the NACTP group on August 27th I mentioned that New Hampshire would need to take down our MeF production services while we cutover to our new Revenue Information Management System (RIMS). Those dates will be September 25th 2020 through October 12th 2020. It is important to note that taxpayers will see a delay in their ACH payments being pulled from their bank account during this time period. Once the services are turned back on, all pending submissions will process as of the submission date, and confirmation emails will be sent at that time.

Release Notes: September 24th – NC; 1040X

23 Sep 20
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 24th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

NORTH CAROLINA

  • Correct an issue where the selected amended return reason checkbox was not saving after exiting the NC return (Issue 5061)

1040X

  • Activated the ability to electronically file a 1040X return (available via Pro Online and desktop)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

VITA/TCE Customer Support – Wednesday, September 23rd

22 Sep 20
Craig Smith
No Comments

TaxSlayer VITA/TCE support will be closed on Wednesday, September 23rd from 8:00am – 9:30am ET for a division meeting. Normal off-season support hours will resume at 9:30am ET.