3:10 pm ET: MFA via text messaging has been restored
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Our engineers have been made aware of an issue our MFA service provider is experiencing with sending MFA Text Messages. They are currently engaged with the service provider working towards alternative MFA methods until this issue is resolved. MFA via e-mail does not appear to be impacted at this time.
March 2, 2021
Amended returns for 2019 and 2020 can now be e-filed at this time.
February 19, 2021
We have received reports of amended return e-files being rejected as a duplicate submission (Reject Code R0000-932-02). We have opened a high priority issue (Issue 5517) with development to look into this. At this time, we ask that you do not e-file any amended returns (2019 and 2020) until this blog post is updated.
Update 2/16/21: The fix is scheduled to be deployed tomorrow morning during our deploy window (2/17/21).
The program is generating an Unexpected Request Error after answering the Qualified Disaster Question on the 1099-R. We have this marked as a high priority issue (#5485)
9:00am ET: Prior year calculation issues have been resolved.
We are currently working to resolve an issue for all prior year returns that are not rendering a calculation. If you have opened a prior year return and the calculations are spinning, click on Basic Information and then Close and Exit Return. We will update this post when this has been resolved.
9:00am ET: Print issue has been resolved.
Printing is not currently working in TY2020. We are completing the roll out of turning on Start New Return at the production sites. As we progress through this process, we will update the post for printing.
8:47am ET
The print issue has been resolved.
8:23am ET
Currently, generating a PDF inside and outside of a return is timing out. Our development team is currently investigating the issue.
10/19 – OH has indicated they have resolved their processing issues. All outstanding OH acks should be coming in as expected at this time.
Software vendors received the below message from Ohio this morning.
Note: OH returns can still be electronically filed.
“Ohio is currently experiencing some technical issues that has delayed the processing of submissions and delivery of acknowledgments. The issues may have started as early as October 9th and we are currently working to resolve the issue. We will let you know once this issue has been resolved.“