Scenario: I am receiving an error when trying to transmit returns from the transmission menu
Workaround: Transmit the returns individually from the Submission page in e-file
Solution: We are working to determine the reason for the error and deliver a programmatic solution.
5/9/24 – 11:45am ET: This has been resolved.
With this mornings deployment, an issue was introduced where searching/filtering on the “100 Most Recent Return” view is not working. When trying to search or filter the list of returns, you will be redirected back to the main menu of your site when clicking “search”. We have opened a high priority work item for development.
Update 04/09/2024 8:47am: This has been resolved. You can now continue through the extension process.
Scenario: You select to File an extension and the page just spins
Workaround: Click “Your Office” on the left navigation panel to exit the page
Solution: We have entered a high priority ticket to resolve this.
This morning (3/6/24), an enhancement was released to indicate to preparers, if carryforward was used, that a 2022 return had a 1095-A added but it had not been added to the 2023 return. However, it seems the 1095-A warning (screenshot below) is being presented at e-file regardless of if the prior year return had a 1095-A. We should have an update out during our normal Friday morning (3/8/24) window to correct this issue. NOTE: This is only a warning and not a block. All returns can still be transmitted as normal.
5:13pm ET:
We have completed the deploy to correct CA Reject R0000-065.
Action Required: You can now re-submit your rejected CA returns.
Scenario: CA returns filed today are receiving CA Reject R0000-065. The calculation of the return is correct, but there is an extra document count going in the e-file causing the reject.
Solution: We are going to do an emergency deploy to resolve this.
What you may see: You may see a momentary blip on the site or kicked out of a return.
We are aware of an issue with Illinois returns at e-file presenting a validation message for “Preparer Firm EIN required…”. We have opened a high priority ticket (Issue 1979) with development to have this reviewed.
Update 2/15/24 9:43am: The state has confirmed they are no longer returning this reject code.
Action Required: None
Resolution: We will re-queue any LA returns that were rejected with code “Vendor’
2/15/24 – 8:30am ET
Currently, all LA transmissions will reject with code “Vendor” and reason “You have not been approved to submit this MeF Return type yet“. We are actively working with LA DOR to understand why they are returning this code.
Update: The majority of the returns that were stuck in the Transmitted status have been sent to the IRS and acknowledged. If you continue to see your 2022 returns in the status of transmitted after submitting them, please email VITA/TCE support with the EFIN and last 4 digits of the returns.
We currently have a high priority ticket in to resolve the issue where the 2022 returns are getting stuck in the Transmitted state with the reason of mismatch. Approximately 50% of the e-files are making it through with no issues.
Recommendation: Hold your 2022 e-files until we can resolve this. It doesn’t appear that resetting the status back to “in progress” and sending a 2nd or 3rd time is increasing the odds of getting them IRS accepted.