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Pro Online: Transmitting Returns from the Transmission Menu Rendering “Error Page” (RESOLVED)

10 Feb 18
Craig Smith

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2/10/18 – 6:20om ET

The issue has been resolved and sites can now transmit returns from the Transmission menu at this time.

2/10/18 – 5:55pm ET

No additional update to report. Continue to e-file returns from the Submission page of E-file.

2/10/18 – 5:17pm ET

No additional update to report at this time.

2/10/18 – 4:49pm ET

We are still investigating at this time. Continue to e-file returns from the Submission page of E-file.

2/10/18 – 4:20pm ET

We are receiving reports of users receiving an “Error Page – An unexpected error has occurred.” From what we have been able to gather, this appears to be occurring transmitting returns from the Transmission menu from the sites Welcome screen. We are currently investigating.

We recommend transmitting returns from the Submission page at this time.

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