Tag: Pro Online

Product Update Alert: Wednesday, April 25th at 5:00am ET

24 Apr 18
Craig Smith

No Comments

We will be placing the site in maintenance on Wednesday, April 25th at 5:00am ET to release updates.

  • 2016 MI: Corrected an issue where MI Homestead Credit entries for Renters #3 – #5 were not fully carrying to the PDF (Issue #1773)
  • 2016 AZ: Reject Code 702 – Any 2016 AZ return with Reject 702 can be resubmitted (Issue #1897)
  • 1099-INT: Added the text “Form 1099” before the “OID Adjustment” field within the 1099-INT. It now reads as “Form 1099-OID Adjustment”

Suggestion Box: 1600+ Suggestions and Going Strong!

20 Apr 18
Kim Manuel
, ,
No Comments

This week we have split the responses into two spreadsheets.

  • Spreadsheet #1:  Dedicated to application and federal suggestions
  • Spreadsheet #2: Dedicated to State suggestions

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

What’s Trending:

  • Allow advanced filter options
  • Display Federal AGI
  • Add the ability to sort transmission columns

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

IRS News Release: IRS Provides Additional Day to File and Pay

17 Apr 18
Kim Manuel
,
No Comments

IRS  Provides Additional Day to File and Pay for Taxpayers through Wednesday, April 18;

IRS processing systems back online

WASHINGTON – The Internal Revenue Service announced today that it is providing taxpayers an additional day to file and pay their taxes following system issues that surfaced early on the April 17 tax deadline. Individuals and businesses with a filing or payment due date of April 17 will now have until midnight on Wednesday, April 18. Taxpayers do not need to do anything to receive this extra time.

The IRS encountered system issues Tuesday morning. Throughout the system outage, taxpayers were still able to file their tax returns electronically through their software providers and Free File. Taxpayers using paper to file and pay their taxes at the deadline were not affected by the system issue.

“This is the busiest tax day of the year, and the IRS apologizes for the inconvenience this system issue caused for taxpayers,” said Acting IRS Commissioner David Kautter. “The IRS appreciates everyone’s patience during this period. The extra time will help taxpayers affected by this situation.”

The IRS advised taxpayers to continue to file their taxes as normal Tuesday evening – whether electronically or on paper. Automatic six-month extensions are available to taxpayers who need additional time to file can visit https://www.irs.gov/forms-pubs/extension-of-time-to-file-your-tax-return.

 

IRS MeF System Outage (Update 6:11 PM ET)

17 Apr 18
Kim Manuel
,
No Comments

Update 6:11 PM ET

We are working through the backlog of e-files that we received while the IRS MeF system was in the status of non-operational.  We are processing these in First In, First Out order.

It is important to note that we utilize the electronic postmark when we submit the e-files to the IRS.

What does this mean?  It means that we use the date and time that you electronically submit the return to us.

Why is this important?  The MeF system uses the electronic postmark for processing to determine timely filed returns.

 

Update 4:53 PM ET

The IRS MeF system has concluded testing and is now Operational.  We should have all  of our systems back up and running automatically again within the next 30 minutes.  At that time we will begin sending the backlog of e-files.  Please note that this is going to take hours to process the backlog of e-files we have been holding during the IRS MeF outage.

As all vendors start working through their backlog of returns, there may be additional delays in receiving acks from the IRS due to the load on their system.

Update 3:05 pm ET

The IRS MeF system is still in the status of Non-Operational.  They are diligently working to get their systems operational.  Again, we encourage you to continue to transmit returns to us as normal throughout the day.

This outage is also impacting IRS Direct Pay

Update 1:20 pm ET

Just a reminder that the IRS MeF system is still in the status of Non-Operational.  We strongly recommend that you continue to transmit returns to us as normal throughout the day.  We will transmit the returns once the IRS MeF system has a status of “Operational”.

We anticipate that there will be a significant number of e-files transmitted to the IRS from all software vendors once their site is operational.  They will need time to process through these e-files, as well as, make the state returns available for the states to pick up for processing.

 

Update 11:00 am ET

The IRS MeF system is still Non-Operational.  This outage is also impacting the following IRS Systems:

  • Where’s my Refund
  • Transcripts

Original Blog Post

The IRS just issued a notification regarding their MeF system.  They are experiencing an outage and are diligently working to resolve it.

How does this impact you?

This will cause a delay in us having the ability to successfully send e-files to the IRS and will cause a delay in any acknowledgement that we have not received from the IRS.

Once the IRS system is back online, all vendors will be pushing e-files through the system, which may cause a potential backlog in acknowledgements.

Should I continue to send returns?

Yes, we encourage you to send returns throughout the day.  We DO NOT recommend that you hold them until the end of your business day.

 

Pro Online/Desktop: GA Acknowledgements

17 Apr 18
Craig Smith
, ,
No Comments

The Georgia Department of Revenue sent the below messaging to software vendors this morning.

“The Georgia Department of Revenue is experiencing problems sending the acknowledgements for April 5th and 6th returns.  We apologize for the inconvenience this is causing you.  We are working diligently to resolve this issue and will advise you when acknowledgements are sent.”

For any sites with outstanding GA transmitted on April 5th and 6th, please do not resubmit impacted GA returns.

IR-2018-95: Combat Zone tax benefits

13 Apr 18
Kim Manuel
, , ,
No Comments

Combat zone tax benefits now available to Armed Forces members who served in the Sinai Peninsula; IRS accepting retroactive tax refund claims back to 2015

IR-2018-95, April 13, 2018

WASHINGTON — U.S. Armed Forces members who served in the Sinai Peninsula of Egypt may qualify for combat zone tax benefits retroactive to June 2015, according to the Internal Revenue Service.

Under the Tax Cuts and Jobs Act (TCJA) enacted in December 2017, members of the U.S. Army, U.S. Navy, U.S. Marines, U.S. Air Force, and U.S. Coast Guard who performed services in the Sinai Peninsula can now claim combat zone tax benefits. Eligible service members should review Publication 3, Armed Forces’ Tax Guide, available on IRS.gov.

Among other benefits, eligible service members may be able to exclude part or all of their combat pay from their income for federal income tax purposes. Excluding combat pay from a taxpayer’s income can result in lower tax.

How Armed Services members can claim a refund

Service members who previously paid tax on this income may be due a refund. They may file an amended tax return, Form 1040X, if they already filed a tax return for tax years 2015, 2016 and 2017.

Combat pay received on or after Jan. 1, 2018, will be correctly reported on any W-2 forms issued to any service member who serves in the Sinai Peninsula. Service members who served in the Sinai Peninsula in 2015, 2016, or 2017 can provide documentation of their service to their finance officer and ask for a Form W-2c, Corrected Wage and Tax Statement.

However, an eligible service member who is unable to secure a corrected Form W-2c may still claim the combat pay exclusion by attaching to their Form 1040X copies of official documents showing they served or worked in the Sinai Peninsula. These documents should indicate the area, theater or military operation and the approximate entry date. Acceptable documents include military orders, letters of authorization (civilians), hospital discharge papers, discharge from active duty, official letterhead memorandum from a military department or civilian employer, or a request and authorization for temporary duty travel of Department of Defense personnel (civilians and military).

Amended returns can only be filed on paper (electronic filing is not available) and can take up to 16 weeks to process. Within about three weeks after mailing an amended return, taxpayers can track the status online using Where’s My Amended Return?

For more information about requesting a refund based on service in the Sinai Peninsula, see the Form 1040X instructions, available on IRS.gov.

TaxSlayer Pro Closeout/Backup Procedures

11 Apr 18
Kim Manuel
, ,
No Comments

SPEC released the following information about Closeout/Backup Procedures;

TaxSlayer Online Closeout Procedures:

1. Do not delete or inactivate any returns if carryforward tax return data is desired for the next filing season

2. The TaxSlayer server will secure all data…..

Click here to download PDF

Product Update Alert: Wednesday, April 11th @ 5:00 am ET

10 Apr 18
Kim Manuel
,
No Comments

We will be putting the returns in maintenance at 5:00 am ET on Wednesday, April 11th for a series of updates.

  • 2016 – Corrected a navigational issue where clicking “Continue” from the state amended return was not redirecting users back to the main amended return menu (Issue #1910)
  • 1040NR – Fixed an issue where searching Schedule NEC in the Form Finder would show a “404 Cannot be found” error when clicking to go to the Schedule NEC (Issue #1636)
  • 1009-R/1099-MISC – Now allows a Payer entry of at least 3 characters instead of a minimum of 4 characters (Issue #1875)
  • Zip Code Updates (Issue #1877)
    • 31719 – Americus, GA
    • 33579 – Riverview, FL
  • State Returns in Internet Explorer – Corrected a display issue where “date” entry fields (part year residency dates for example) showed as “Invalid Date” instead of showing the entry format (Issue #1611)
  • PA – Fixed an issue where the PA Sch A wasn’t taking into account the adjusted basis when carrying to PA Sch A, Line 11 (Issue #1849)
  • MN – Fixed an issue where the EIN entry for Schedule KF, KS, or KPI was not staying inside the MN state program when exiting (Issue #1885)
  • OH – Added a page validation within the Subtractions from Income menu, specifically for “Unreimbursed Long-Term Care Insurance Premiums, Unsubsidized Health Care Insurance Premiums, and Excess Health Care Expenses” to require an answer to the 2nd question if the first question in that menu is answered as YES (Issue #1912)