12:28pm ET
The deployment has been applied to all servers. At this time, impacted sites with Rhode Island returns should now be able to access Summary/Print, see the Refund Generator with Results, and access E-file. Please let us know if you experience additional issues.
11:30am ET
The deployment for the fix is still occurring. As noted in the 10:47am ET update, deployment across all servers will take an hour or two before complete.
10:47am ET
The fix is currently being deployed at this time. For impacted sites with Rhode Island returns, calculations inside the returns should start to appear as the deployment continues. This will continue over the next couple of hours as the deployment continues across all servers.
10:37am ET
We anticipate having this resolved soon.
10:17am ET
Testing is still occurring in our pre-production levels before deploying live.
10:01am ET
The fix is currently being tested in our pre-production levels.
9:49am ET
Our engineers believe the issue has been identified and are working to resolve.
9:35am ET
Issue 2699 has been opened to investigate sporadic reports of the calc breaking in a return when a Rhode Island state return is added. We are looking into this.