As we continue to receive and process orders from the IRS, we wanted to post a reminder of how setting up your site works if you are simply renewing for the upcoming tax season and the Site Administrator has NOT changed.
When we receive an order for a site that existed this past tax season and the Site Administrator has NOT changed, the existing Site Administrator (listed on the order) will receive one (1) e-mail from TaxSlayer Pro. The Site Administrator will receive the “Site Processed Notification” e-mail with the message body shown below. Notice a link to activate your site is NOT included. This is because your site was previously activated around this time last year (2016) and is still active. Since you are the existing Site Administrator, use your existing login credentials for the site listed in your e-mail to verify the entries in the “Configuration” menu are accurate and make adjustments if needed.
