Category: Release Notes

Product Update Alert: Tuesday, May 1st at 5:00am ET

30 Apr 18
Craig Smith

No Comments

We will be placing the site in maintenance on Tuesday, May 1st at 5:00am ET to release a series of updates.

  • OH – Added “OH Form SD-100ES” as a selectable form to add to print sets
  • MFA via Text – Corrected a sporadic issue when an error would display when choosing text delivery method
  • Reports – Corrected an issue where certain sites could not export to Excel the Question Statistics report after it loaded

Suggestion Box: Responses through April 30th

30 Apr 18
Kim Manuel
, ,
No Comments

There are two spreadsheets

  • Spreadsheet #1:  Dedicated to application and federal suggestions
  • Spreadsheet #2: Dedicated to State suggestions

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

What’s Trending:

  • Enable prior year comparison
  • Easier way to add multiple interest and dividend entries

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

Product Update Alert: Wednesday, April 25th at 5:00am ET

24 Apr 18
Craig Smith

No Comments

We will be placing the site in maintenance on Wednesday, April 25th at 5:00am ET to release updates.

  • 2016 MI: Corrected an issue where MI Homestead Credit entries for Renters #3 – #5 were not fully carrying to the PDF (Issue #1773)
  • 2016 AZ: Reject Code 702 – Any 2016 AZ return with Reject 702 can be resubmitted (Issue #1897)
  • 1099-INT: Added the text “Form 1099” before the “OID Adjustment” field within the 1099-INT. It now reads as “Form 1099-OID Adjustment”

Product Update Alert: Thursday, April 19th at 5:00am ET

18 Apr 18
Craig Smith
No Comments

We will be placing the site in maintenance on Wednesday, April 19th at 5:00am ET to release a series of updates.

  • Correct an issue where the PDF attachment within the Capital Gain menu was limited individual uploads to 4.1MB instead of allowing up to 5MB (Issue #1472)
  • Removing the page validation for Bank Name within the Mortgage Interest Reported on 1098 entry screen
  • Zip Code Update
    • 33472 – Boynton Beach, FL
  • AZ – Correct AZ Reject Code 702 specific to 2016 returns (Issue #1897)
    • Impacted 2016 AZ returns can resubmit after update is live
  • CO – Add the option to elect Nonresident Military 305-day Rule on Form 104-PN (Issue #1934)
  • IL – “Save” button was missing on IL EIC menu (Issue #1938)
  • IN – Correct an E-file Block related to completing the CC-40 when all information was present (Issue #1923)
  • NJ – Fix an entry where entries of NJ refund to apply towards 2018 estimated taxes not working (Issue #1779)
  • PA – Correct an issue where the drop-down selection within PA Local – Payments and Credits menu was not holding (Issue #1917)

IRS News Release: IRS Provides Additional Day to File and Pay

17 Apr 18
Kim Manuel
,
No Comments

IRS  Provides Additional Day to File and Pay for Taxpayers through Wednesday, April 18;

IRS processing systems back online

WASHINGTON – The Internal Revenue Service announced today that it is providing taxpayers an additional day to file and pay their taxes following system issues that surfaced early on the April 17 tax deadline. Individuals and businesses with a filing or payment due date of April 17 will now have until midnight on Wednesday, April 18. Taxpayers do not need to do anything to receive this extra time.

The IRS encountered system issues Tuesday morning. Throughout the system outage, taxpayers were still able to file their tax returns electronically through their software providers and Free File. Taxpayers using paper to file and pay their taxes at the deadline were not affected by the system issue.

“This is the busiest tax day of the year, and the IRS apologizes for the inconvenience this system issue caused for taxpayers,” said Acting IRS Commissioner David Kautter. “The IRS appreciates everyone’s patience during this period. The extra time will help taxpayers affected by this situation.”

The IRS advised taxpayers to continue to file their taxes as normal Tuesday evening – whether electronically or on paper. Automatic six-month extensions are available to taxpayers who need additional time to file can visit https://www.irs.gov/forms-pubs/extension-of-time-to-file-your-tax-return.

 

IRS MeF System Outage (Update 6:11 PM ET)

17 Apr 18
Kim Manuel
,
No Comments

Update 6:11 PM ET

We are working through the backlog of e-files that we received while the IRS MeF system was in the status of non-operational.  We are processing these in First In, First Out order.

It is important to note that we utilize the electronic postmark when we submit the e-files to the IRS.

What does this mean?  It means that we use the date and time that you electronically submit the return to us.

Why is this important?  The MeF system uses the electronic postmark for processing to determine timely filed returns.

 

Update 4:53 PM ET

The IRS MeF system has concluded testing and is now Operational.  We should have all  of our systems back up and running automatically again within the next 30 minutes.  At that time we will begin sending the backlog of e-files.  Please note that this is going to take hours to process the backlog of e-files we have been holding during the IRS MeF outage.

As all vendors start working through their backlog of returns, there may be additional delays in receiving acks from the IRS due to the load on their system.

Update 3:05 pm ET

The IRS MeF system is still in the status of Non-Operational.  They are diligently working to get their systems operational.  Again, we encourage you to continue to transmit returns to us as normal throughout the day.

This outage is also impacting IRS Direct Pay

Update 1:20 pm ET

Just a reminder that the IRS MeF system is still in the status of Non-Operational.  We strongly recommend that you continue to transmit returns to us as normal throughout the day.  We will transmit the returns once the IRS MeF system has a status of “Operational”.

We anticipate that there will be a significant number of e-files transmitted to the IRS from all software vendors once their site is operational.  They will need time to process through these e-files, as well as, make the state returns available for the states to pick up for processing.

 

Update 11:00 am ET

The IRS MeF system is still Non-Operational.  This outage is also impacting the following IRS Systems:

  • Where’s my Refund
  • Transcripts

Original Blog Post

The IRS just issued a notification regarding their MeF system.  They are experiencing an outage and are diligently working to resolve it.

How does this impact you?

This will cause a delay in us having the ability to successfully send e-files to the IRS and will cause a delay in any acknowledgement that we have not received from the IRS.

Once the IRS system is back online, all vendors will be pushing e-files through the system, which may cause a potential backlog in acknowledgements.

Should I continue to send returns?

Yes, we encourage you to send returns throughout the day.  We DO NOT recommend that you hold them until the end of your business day.

 

Product Update Alert: Thursday, April 12th at 5:00am ET

11 Apr 18
Craig Smith
No Comments

We will be placing returns in maintenance on Thursday, April 12th at 5:00am ET, to release some updates.

  • MA – Added E-file Block when reporting a Schedule C with employee wages as an expense but no EIN entered within Federal Schedule C – requirement of MA to have an EIN when deducting wages (Issue #1919)
  • CA – Impacted CA returns with Reject Code R0000-065 can be resubmitted at this time (Issue #1905)
  • NY – Corrected a PDF display issue where Schedule E Royalty income was also showing on IT-201, Line 12 (Issue #1909)

Product Update Alert: Monday, April 9th at 5:00am ET

06 Apr 18
Craig Smith
No Comments

We will be placing the site in maintenance on Monday, April 9th at 5:00am ET to release a series of updates.

  • Correct a data tracking display issue when adding a Schedule OI on a 1040-NR return is not changing the BEGIN button to EDIT (Issue #1654)
  • CT – Corrected an issue where the CT amended return was not removed from the PDF after indicating NO to preparing a CT amended return (Issue #1874)
  • NM – Fix an issue where NM amended entries for previous refund amount and date of previous refund are not saving inside the NM amended menu (Issue #1729)
  • WV – Fix the issue where 1099-R WV withholdings are doubling on Line 11 of IT-140 (Issue #1888)