New Sites will receive the following two emails.

(1) Setting up your site administration credentials

Setting up login credentials for Account Hub (where you can download the contingency software)

1/21/21 – Preparation of 1040NR and 1040PR returns using the FSA Kiosk URLs is now available.

We are in the process of enabling 1040NR and 1040PR via the FSA Kiosk URLs.  We anticipate enabling these two forms by Monday, January 25th.

Once these are enabled, you will be able to do the following:

• 1040PR — Prepare and electronically file
• 1040NR — Prepare and paper file the return.  The IRS will not start ATS testing and prepare their their systems to accept the 1040NR until mid March.

We have distributed the URLs for the FSA Fusion, Stand-Alone and Remote locations we have received via the IRS orders.

How do I verify the SIDN associated with my URL is correct?

Your SPEC Relationship Manager can assist you in verifying the information.

I cannot find the email with the URL?

The URL was sent to the email address submitted via the IRS Order.  It will be coming from our VITA/TCE support account.  The subject will be one of the following:

• FSA Fusion URL
• FSA Stand Alone URL
• FSA Remote URL

Make sure you check your SPAM or Junk folders.  If you can locate the URL, please reach out to VITA/TCE support via email.  They will need to know the SIDN for the FSA site

I am in charge of multiple FSA sites, will I get an email for each site

When possible, we combined the URLs into one email.  It will have the site name followed by its URL

9:00am ET: Prior year calculation issues have been resolved.

We are currently working to resolve an issue for all prior year returns that are not rendering a calculation.  If you have opened a prior year return and the calculations are spinning, click on Basic Information and then Close and Exit Return.  We will update this post when this has been resolved.

9:00am ET: Print issue has been resolved.

Printing is not currently working in TY2020.  We are completing the roll out of turning on Start New Return at the production sites.  As we progress through this process, we will update the post for printing.

The IRS will not begin taking in test returns from software vendors until March (current schedule).  During the interim, the taxpayers will need to mail in their 1040NR returns or hold them until e-file opens (most likely late March).

We will begin distributing the approved TY 2020 FSA URLs starting today, Monday, January 18th.

What the sites CAN do:

Email the site-specific FSA link to the taxpayer with information on how they can contact them (the VITA/TCE site) if they have any questions during the process of preparing their return.  This also allows the site to do the following if they can do so:

• Screenshare with the taxpayer and assist them as the taxpayer prepares the return
• Talk them through the screens via telephone (since the site can create up to five accounts per email address) to walk their taxpayers through the return
• Create a quick PPT or word doc to send with the link to provide instructions for the taxpayer

Place the site-specific link behind a secured login (similar to an employee intranet site)

What the sites CANNOT do:

• Email to a random listing of taxpayers (needs to be targeted to specific taxpayers)
• Place the link on a public facing website

Click here to download the FSA User Guide, Best Practices Guide and Chrome troubleshooting tips.

Remember:  You must always start from the URL you received from TaxSlayer.

The special lookback rule, included in the most recent Coronavirus Relief Package, allows lower income individuals to use their earned income from 2019 to determine their Earned Income Tax Credit and the refundable portion of the Child Tax Credit in 2020. This provision is now included in TaxSlayer Pro Online within the Personal Information page, shown below.