If you have attempted to view one of our TaxSlayer training videos in the Practice Lab but only see a white screen instead, this post is for you.
All Practice Lab videos support Closed Captioning and for that reason, Adobe Captivate is used to create the videos. In order to load/view videos created using Adobe Captivate, make sure Adobe Flash is enabled on your preferred Internet browser. To assist with ensuring Adobe Flash is enabled (or how to enable) on your preferred Internet browser, we have provided links below for each Internet browser which provides click-by-click instructions to enable Adobe Flash.
Note: Internet Explorer generally uses Adobe Flash by default so no action on your end may be needed if using IE. We also recommend using the latest version of your preferred Internet browser as well.