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Pro Online/Desktop: New Mexico State Acknowledgements (Update 2/10)

09 Feb 18
Kim Manuel
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Updated 02/10 8:48am EST

We received the following information from New Mexico early Friday evening:

As of the afternoon of 2/9/2018, New Mexico has fully opened for the processing of individual e-file returns. We have an extensive backlog of pending submissions, which we expect that may take upwards of a week to clear out. Given that, it still may be some time before acknowledgements are received on all outstanding submissions.

Updated 02/09/11:28 am EST

We received the following information from New Mexico

A brief status update on New Mexico e-filing of individual returns. We have been troubleshooting an ongoing internal issue, which has required the throttling of incoming returns. As a result, processing and acknowledgment of submissions has been significantly slowed. We are reaching the end of our troubleshooting and, contingent on the outcome of final review, are expecting to be opening fully later today. Once we are open, we do expect that we may take several days to process through the backlog. We apologize for any inconvenience.

Updated 02/08 4:33 pm EST

We received the following information from New Mexico.

New Mexico will begin loading MeF submissions into the tax system today, February 8, 2018. Returns filed by taxpayers which indicate they do not want to provide a driver’s license or state id will be rejected with error code 847, Taxpayer declined to provide Driver’s license or State ID number, which is required by the State of NM.


~~~~~  Original Blog Post ~~~~~

New Mexico has reached out to vendors to acknowledge they will be a little delayed in processing acknowledgements of individual NM returns. New Mexico indicated they are throttling the processing of incoming individual returns to ensure they are able to respond more easily to any technical issues that may arise. This means that it may take longer than usual to issue acknowledgements.

Q: What should sites do that have not received acks for transmitted NM returns?

ANothing. If your site has transmitted NM returns and they have not been accepted or rejected, continue to wait as NM is currently working through their backlog to issue acknowledgements. They should start coming in over the next several days.

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