Tag Archives: Prior Years

Pro Online 2014 — Resolved

Updated Information:  You can now open existing returns and create new returns in Pro Online 2014

The returns for Pro Online 2014 are currently in isolation mode which is displaying a login page.  This is impacting existing 2014 returns and creating new 2014 returns.

Our development team is looking into this.

Blog Posted 03/20/2017        11:29 AM EST


Pro Online 2013 — Taxpayer name not displaying

Scenario:  The taxpayer name is not displaying for returns prepared using Pro Online 2013

Resolution.  We are currently researching this.  You can find the the taxpayer by SSN

Blog Posted 02/04/2017   1:00 PM Eastern