Author Archives: %s

Pro Online: Delay in Acknowledgements Received (RESOLVED)

28 Mar 18
Craig Smith

No Comments

UPDATE – 9:40am ET

Sites should begin receiving acknowledgements over the next several hours for returns waiting for an ack. There is no need to resubmit impacted returns.

9:28am ET

We have received some reports of returns filed 3/27/18 that have not received an acknowledgement from the IRS as of yet. We are currently looking into what the issue may be. At this time, we ask that sites with returns waiting for an acknowledgement do not resubmit. This post will be updated once we have additional information to provide.

Product Update Alert: Thursday, March 22nd at 5:00am ET

21 Mar 18
Craig Smith

No Comments

We will be placing returns in maintenance on Thursday, March 22nd at 5:00am ET to release a series of updates.

  • PSO: Fix for the PSO exclusion subtracting from Box 1 instead of Box 2a (Issue #1703)
  • IN Part Year:  Entries for tuition and fees deduction within Adjustments to Income Subject to Tax menu (Issue #1688)
  • MA:  Correction to entries being saved on M-1310 (Issue #1627)
  • ME Part Year:  Correction to Worksheet B (Issue #1620)
  • PA:  Correction to 1099R with code 7D carrying to PA Schedule A (Issue #1567)
  • PA Local:  Allocation to spouse now available (Issue #1689)
  • TN: Updated the year print on the PDF (Issue #1702)

 

Pro Online: 1099-R PSO Exclusion Subtracting from Gross Distribution when Box 1 and 2a are Different (RESOLVED)

20 Mar 18
Craig Smith

No Comments

3/22/18 – RESOLVED – We recommend accessing each impacted return to verify the 1099-R and PSO exclusions are correctly reflected prior to filing.

Issue #1703 has been opened to resolve an issue that started on Monday, March 19th, after updates were deployed (after 6:00am ET).

What is the issue?

  • Claiming the PSO Exclusion within the 1099-R, shows the exclusion amount being subtracted from the Box 2a (taxable amount) entry. However, what is carrying to the 1040 and included in the calculation of the return is the PSO excluded amount subtracted from the Gross Distribution (Box 1).

What returns may be impacted?

  • Returns reporting a 1099-R with a PSO Exclusion where the amount in Box 2a (taxable amount) is different than the amount in Box 1 (Gross Distribution). Do not file impacted returns until this post has been marked as RESOLVED.

What returns are not impacted?

  • Returns reporting a 1099-R with a PSO Exclusion where Box 2a (taxable amount) is the same as the amount in Box 1 (Gross Distribution) before the exclusion is applied.
  • Returns reporting a 1099-R and the Simplified General Rule Worksheet is used to determine the taxable amount and also taking the PSO Exclusion from the SGRW calculated taxable figure.

Pro Online: Sporadic Reports of State Sub-menus Loading Blank (RESOLVED)

19 Mar 18
Craig Smith
No Comments

3/19/2018 – 12:29pm ET

The sporadic issues of state sub-menus opening blank should now be resolved

3/19/2018 – 11:15am ET

Development has found the error and is currently building the fix.

3/19/2018 – 9:39am ET

We have received sporadic reports from the field of specific state sub-menus loading a blank page. We are currently looking into these reports. We will keep a running list of confirmed state sub-menus not loading as we can replicate. This is not a widespread.

If you are in a state return and a sub-menu is loading blank for you, we recommend logging out of the program and back in to create a new session (you can use the back button on your browser if a sub-menu loads to blank). Clearing your cache may also fix this issue as well.

  • North Carolina – Subtraction from Income sub-menu
  • Ohio – Credits > Nonbusiness Credits sub-menu
  • New Jersey – Income Subject to Tax sub-menu
  • Nonresident California – Income Subject to Tax > Other Income Taxable to California
  • New York – Subtractions from Income > Other Subtractions
  • Arizona – Subtractions from Income sub-menu
  • Maryland – Basic Information > Change Filing Status from MFJ to MFS for State Purposes Only sub-menu
  • Illinois – Subtraction from Income sub-menu

Volunteer Time: Shout Out to the United Way of Central West Virginia (Charleston)

16 Mar 18
Craig Smith

No Comments

In February and March, the United Way of Central West Virginia (Charleston) hosted nine young people from AmeriCorps NCCC.  Sponsored by the Corporation for National and Community Service, this team trained and certified, and prepared many federal and state returns.

AmeriCorps NCCC is a full-time, residential, team-based program for young adults, age 18-24.  VITA tax preparation is a growing area of their mission.  This team enlivened this United Way site with their energy and enthusiasm, and provided valuable assistance to many taxpayers.

The AmeriCorps NCCC motto is, “Be The Greater Good”.  This team certainly was for this first-year VITA site.

For more information, contact Cassandra Curtis at the United Way of Central West Virginia ([email protected]) or AmeriCorps NCCC Assistant Program Director Stephanie Chan ([email protected]).

 

Thank you Cassel P. for sharing this awesome story with us.

 

 

 

Pro Online: Update on VT Issue #1589 for PR-141 (RESOLVED)

16 Mar 18
Craig Smith
No Comments

3/19/18 – Issue #1589 is now resolved

The fix for the VT Renter Rebate amount on Line 9 of PR-141 being limited to $3,200 instead of $3,000 is scheduled to go out Monday, March 19th. Continue to utilize Return Tags at your sites to track any VT returns showing amounts above $3,000 on Line 9 of PR-141. Impacted VT returns can be transmitted once this blog post has been marked resolved.

Product Update Alert – Friday, March 16th at 5:00am ET

15 Mar 18
Craig Smith
,
No Comments

We will be placing the site in maintenance on Friday, March 16th at 5:00am ET to release a series of updates.

  • Update the year shown on Spanish Form 8879 within 2017 program (Issue #1568)
  • Adding CA Schedule X as a configurable print set form (Issue #1590)

Pro Online: 1099-R Box 2a Not Displaying Gross Distribution Amount (RESOLVED)

15 Mar 18
Craig Smith

No Comments

3/21/2018 – RESOLVED

We have opened Issue #1646 to correct a display issue when first creating a 1099-R in a return. The Gross Distribution reported in Box 1 is not displaying in Box 2a. If creating a new 1099-R and reporting the Gross Distribution, you don’t catch that Box 2a didn’t auto-fill, don’t worry, the value is still saved when clicking “Continue” to exit the 1099-R. There is no impact to a return in this situation.

  • When creating a new 1099-R, entering $10,000 in Box 1, saving the entry without also entering a value in Box 2a, the 1099-R will save the taxable amount as if it automatically carried over from Box 1 (which it still does)
  • When creating a new 1099-R, entering $10,000 in Box 1, then making a manual entry in Box 2a of $9,000, the manually entered Box 2a amount of $9,000 is what saves and carries to the return as taxable
  • When creating a new 1099-R, entering $10,000 in Box 1, then completing either the Simplified General Rule Worksheet and/or PSO exclusion, the correct taxable amount will carry to Box 2a and be included with the return

This is only a display issue when tabbing off of the 1099-R Box 1 field and not seeing the same value auto-fill within Box 2a.