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Product Update Alert: Tuesday, May 1st at 5:00am ET

30 Apr 18
Craig Smith

No Comments

We will be placing the site in maintenance on Tuesday, May 1st at 5:00am ET to release a series of updates.

  • OH – Added “OH Form SD-100ES” as a selectable form to add to print sets
  • MFA via Text – Corrected a sporadic issue when an error would display when choosing text delivery method
  • Reports – Corrected an issue where certain sites could not export to Excel the Question Statistics report after it loaded

Product Update Alert: Wednesday, April 25th at 5:00am ET

24 Apr 18
Craig Smith

No Comments

We will be placing the site in maintenance on Wednesday, April 25th at 5:00am ET to release updates.

  • 2016 MI: Corrected an issue where MI Homestead Credit entries for Renters #3 – #5 were not fully carrying to the PDF (Issue #1773)
  • 2016 AZ: Reject Code 702 – Any 2016 AZ return with Reject 702 can be resubmitted (Issue #1897)
  • 1099-INT: Added the text “Form 1099” before the “OID Adjustment” field within the 1099-INT. It now reads as “Form 1099-OID Adjustment”

Product Update Alert: Thursday, April 19th at 5:00am ET

18 Apr 18
Craig Smith
No Comments

We will be placing the site in maintenance on Wednesday, April 19th at 5:00am ET to release a series of updates.

  • Correct an issue where the PDF attachment within the Capital Gain menu was limited individual uploads to 4.1MB instead of allowing up to 5MB (Issue #1472)
  • Removing the page validation for Bank Name within the Mortgage Interest Reported on 1098 entry screen
  • Zip Code Update
    • 33472 – Boynton Beach, FL
  • AZ – Correct AZ Reject Code 702 specific to 2016 returns (Issue #1897)
    • Impacted 2016 AZ returns can resubmit after update is live
  • CO – Add the option to elect Nonresident Military 305-day Rule on Form 104-PN (Issue #1934)
  • IL – “Save” button was missing on IL EIC menu (Issue #1938)
  • IN – Correct an E-file Block related to completing the CC-40 when all information was present (Issue #1923)
  • NJ – Fix an entry where entries of NJ refund to apply towards 2018 estimated taxes not working (Issue #1779)
  • PA – Correct an issue where the drop-down selection within PA Local – Payments and Credits menu was not holding (Issue #1917)

Pro Online/Desktop: GA Acknowledgements

17 Apr 18
Craig Smith
, ,
No Comments

The Georgia Department of Revenue sent the below messaging to software vendors this morning.

“The Georgia Department of Revenue is experiencing problems sending the acknowledgements for April 5th and 6th returns.  We apologize for the inconvenience this is causing you.  We are working diligently to resolve this issue and will advise you when acknowledgements are sent.”

For any sites with outstanding GA transmitted on April 5th and 6th, please do not resubmit impacted GA returns.

Product Update Alert: Thursday, April 12th at 5:00am ET

11 Apr 18
Craig Smith
No Comments

We will be placing returns in maintenance on Thursday, April 12th at 5:00am ET, to release some updates.

  • MA – Added E-file Block when reporting a Schedule C with employee wages as an expense but no EIN entered within Federal Schedule C – requirement of MA to have an EIN when deducting wages (Issue #1919)
  • CA – Impacted CA returns with Reject Code R0000-065 can be resubmitted at this time (Issue #1905)
  • NY – Corrected a PDF display issue where Schedule E Royalty income was also showing on IT-201, Line 12 (Issue #1909)

Pro Online: California Reject Code R0000-065 (RESOLVED)

11 Apr 18
Craig Smith
No Comments

4/12/2018 – RESOLVED: Impacted CA returns can be resubmitted at this time.

We have opened Issue #1905 to review a California Rejection Code being received. At this time, we ask not to resubmit any CA state return with the below reject code until this post has been marked as RESOLVED.

Reject Code: R0000-065 | Category: | Severity: Reject and StopThe total number of documents contained within the return [CA-ReturnData] must match the document count attribute [documentCnt] contained within the specific return [CA-ReturnData] element, as computed by FTB.

Pro Online: 2014 Calcs Not Rendering (RESOLVED)

07 Apr 18
Craig Smith
No Comments

2:00pm ET

2014 calcs have been restored.

1:34pm ET

We are currently investigating the issue with 2014 calcs are not rendering. This means the refund generator and Summary/Print menu will not load at this time. This may also impact generating PDF’s.

All other years are not impacted.

Product Update Alert: Monday, April 9th at 5:00am ET

06 Apr 18
Craig Smith
No Comments

We will be placing the site in maintenance on Monday, April 9th at 5:00am ET to release a series of updates.

  • Correct a data tracking display issue when adding a Schedule OI on a 1040-NR return is not changing the BEGIN button to EDIT (Issue #1654)
  • CT – Corrected an issue where the CT amended return was not removed from the PDF after indicating NO to preparing a CT amended return (Issue #1874)
  • NM – Fix an issue where NM amended entries for previous refund amount and date of previous refund are not saving inside the NM amended menu (Issue #1729)
  • WV – Fix the issue where 1099-R WV withholdings are doubling on Line 11 of IT-140 (Issue #1888)