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Pro Online: 2014 Calcs Not Rendering (RESOLVED)

07 Apr 18
Craig Smith
No Comments

2:00pm ET

2014 calcs have been restored.

1:34pm ET

We are currently investigating the issue with 2014 calcs are not rendering. This means the refund generator and Summary/Print menu will not load at this time. This may also impact generating PDF’s.

All other years are not impacted.

Product Update Alert: Monday, April 9th at 5:00am ET

06 Apr 18
Craig Smith
No Comments

We will be placing the site in maintenance on Monday, April 9th at 5:00am ET to release a series of updates.

  • Correct a data tracking display issue when adding a Schedule OI on a 1040-NR return is not changing the BEGIN button to EDIT (Issue #1654)
  • CT – Corrected an issue where the CT amended return was not removed from the PDF after indicating NO to preparing a CT amended return (Issue #1874)
  • NM – Fix an issue where NM amended entries for previous refund amount and date of previous refund are not saving inside the NM amended menu (Issue #1729)
  • WV – Fix the issue where 1099-R WV withholdings are doubling on Line 11 of IT-140 (Issue #1888)

Pro Online: 1099-R WV State Withholdings from IT-140W Doubling on Line 11 of IT-140 (RESOLVED)

06 Apr 18
Craig Smith
No Comments

4/9/2018 – Issue #1888 has been resolved. We recommend opening each impacted return at your site so the new calcs are updated inside the return prior to transmitting.

West Virginia Returns with 1099-R WV State Withholdings only – We opened Issue #1888 to correct an issue that began today, 4/6/2018, where the state withholdings shown on IT-140W from 1099-R entries is doubling when transferring to Line 11 of IT-140. We recommend creating a return tag at your site to track impacted WV returns so they are not transmitted until this post is marked as RESOLVED.

Product Update Alert: Wednesday, April 4th at 5:00am ET

03 Apr 18
Craig Smith
,
No Comments

We will be placing returns in maintanence on Wednesday, April 4th at 5:00am ET to release a series of updates.

  • 2016 F5695 – Part II total not showing on grid after saving entry (Issue #210)
  • F8283 – Correct a page validation when saving certain entries using Google Chrome “auto-fill” (Issue #1561)
  • F8889 – Add ability to adjust employer contributions from W-2 (Issue #1767)
    • Negative entries can be made within the “Employer Contributions made to your HSA for 2017” field. Text will be updated with the next update
  • 2016 F1116 – Fix a calculation issue with line 20 – was not including Line 46 amounts from 1040, if applicable (Issue #1769)
  • KY MFS – Update text for MFS menu – added a space between two words (Issue #1806)
  • MA – Update text inside Nonresident MA basic information menu (Issue #1821)
  • VT – Fix an issue where the SAVE button not showing on HI-144 income and adjustments menu (Issue 1826)
  • AL – Fix issue where Schedule E opens blank (Issue #1813)
  • AZ – Fix for Reject Code 702 (Issue #1832)
    • Any impacted AZ returns with this Reject Code can be resubmitted
  • PA – Add ability to access Part D of Schedule UE within PA Schedule UE menu (Issue #1722)

Pro Online: Virginia Reject Code 760ADJ-014 (RESOLVED)

30 Mar 18
Craig Smith

No Comments

RESOLVED 4/4/18 – These VA returns can now be resubmitted.

We have opened Issue #1810 specific to Virginia Reject Code 760ADJ-014 which states, “Total Additions on Schedule ADJ/CG Line 3 must equal the sum of Interest on obligations of other state Line 1 plus Fixed date conformity addition Line 2A plus Other Additions“.

This is specific to returns requiring the Virginia Medical Expenses Worksheet addback. The fix is scheduled to go out on Monday, April 2nd. At this time, do not resubmit any VA returns with Reject Code 760ADJ-014 until this blog post has been updated as RESOLVED.

Product Update Alert: Thursday, March 29th at 5:00am ET

28 Mar 18
Craig Smith
,
No Comments

We will be placing the returns in maintenance to release a series of updates.

  • AR – Correct an issue with an incorrect page validation specific to claiming $250 for each TP on a MFS return for Educator Expenses (Issue #1750)
  • CO – Fixed an issue where voluntary contributions were not being added to net tax due (Issue #1745)
  • KS – Update text for a federal relation specific to pension subtraction entry (Issue #1714)
  • KY – Correct an issue where MFS KY returns specific to the TP was including Spouse W-2 income in error (Issue #1723)
  • MA – Fixed an issue within the Nonres MA return where capital gain entries within the Schedule D did not reflect on the PDF (Issue #1730)
  • ME – Fix the issue where Child Care Credit entry menu opened blank (Issue #1788)
  • PA – Fix the issue where 1099-MISC entries within state program not carrying to Schedule W-2S (Issue #1601)
  • WI – Added ability to select foreign country within Nonresident WI program (Issue #1691)
  • WI – Fix a page validation on PY returns for license entry when changing legal residence (Issue #1747)
  • LA – Will no longer print state payment voucher when choosing Direct Debit (Issue #1634)
  • MN – Addition of M1PR-X within the M1PR menu (Issue #1741)
  • MN – Fix an issue where adding Schedule KF breaks the PDF from generating (Issue #1762)

Pro Online: Delay in Acknowledgements Received (RESOLVED)

28 Mar 18
Craig Smith

No Comments

UPDATE – 9:40am ET

Sites should begin receiving acknowledgements over the next several hours for returns waiting for an ack. There is no need to resubmit impacted returns.

9:28am ET

We have received some reports of returns filed 3/27/18 that have not received an acknowledgement from the IRS as of yet. We are currently looking into what the issue may be. At this time, we ask that sites with returns waiting for an acknowledgement do not resubmit. This post will be updated once we have additional information to provide.

Product Update Alert: Thursday, March 22nd at 5:00am ET

21 Mar 18
Craig Smith

No Comments

We will be placing returns in maintenance on Thursday, March 22nd at 5:00am ET to release a series of updates.

  • PSO: Fix for the PSO exclusion subtracting from Box 1 instead of Box 2a (Issue #1703)
  • IN Part Year:  Entries for tuition and fees deduction within Adjustments to Income Subject to Tax menu (Issue #1688)
  • MA:  Correction to entries being saved on M-1310 (Issue #1627)
  • ME Part Year:  Correction to Worksheet B (Issue #1620)
  • PA:  Correction to 1099R with code 7D carrying to PA Schedule A (Issue #1567)
  • PA Local:  Allocation to spouse now available (Issue #1689)
  • TN: Updated the year print on the PDF (Issue #1702)