2/10/18 – 6:20om ET

The issue has been resolved and sites can now transmit returns from the Transmission menu at this time.

2/10/18 – 5:55pm ET

No additional update to report. Continue to e-file returns from the Submission page of E-file.

2/10/18 – 5:17pm ET

No additional update to report at this time.

2/10/18 – 4:49pm ET

We are still investigating at this time. Continue to e-file returns from the Submission page of E-file.

2/10/18 – 4:20pm ET

We are receiving reports of users receiving an “Error Page – An unexpected error has occurred.” From what we have been able to gather, this appears to be occurring transmitting returns from the Transmission menu from the sites Welcome screen. We are currently investigating.

We recommend transmitting returns from the Submission page at this time.

We will be placing the site in maintenance mode on Friday, February 9th at 5:00am ET to release some updates.

• 1040NR updates to the tax-exempt treaty pick list

As of 2/7/18, we have started seeing a string of Kansas and Rhode Island returns being rejected for the below reasons. We have opened #1065 (Kansas) and #1067 (Rhode Island) with development to review these rejects. For any impacted KS and RI returns with the below reject codes, please hold on resubmitting until an update is provided on this post.

• 2017 Kansas Returns: Reject Code 1 – The value of the ‘stateSchemaVersion’ attribute does not equal its fixed value. Line 1. Position: 172
  • UPDATE: These returns can be resubmitted. We received word from Kansas that this was an issue on their end where they did not update a version of one of their schemas related to K40PT which ultimately caused this reject code.
• 2016 Rhode Island Returns: Reject Code X0000-002 – Incorrect Transmission data: There are no Business Rule Plugins supporting tax year ‘2016’
  • UPDATE: We have confirmed that Rhode Island is not allowing prior year returns to be electronically filed. 2014, 2015, and 2016 Rhode Island state returns must be paper filed per RI regulations.

2/10/18

The issue has been resolved where the LC-142 was not generating in the VT return when completed. For any potentially impacted VT returns, we recommend opening each return from the Client List to allow the current calculations/updates to be applied prior to submitting these VT returns.

2/7/18

An issue has been identified (assigned Issue #1055) with the 2017 Vermont Landlord Certificate, LC-142, pertaining to the Renters Rebate claimed on a VT return. The LC-142 is not generating in the PDF when completed in the VT program, potentially restricting the taxpayer(s) from receiving the renter rebate assuming other qualifications are met. The reason a taxpayer may not be receiving the renter rebate, if LC-142 is completed in the program), is due to the allocable rent from Line 9 not carrying to PR-141, Line 3. We will update this post once this issue has been resolved.

RESOLVED 2/16/18 – Prior Year AZ returns rejected for this reason can be resubmitted at this time

If your site has transmitted a 2015 or 2016 Arizona return and it has received the below reject code, please hold on to these returns and do not resubmit until notified. We are working to resolve the issue causing this AZ state reject code. Note: This DOES NOT impact 2017 Arizona submissions.

“AZ Reject Code: 500 – The ‘stateSchemaVersion’ attribute is invalid – The value ‘AZIndividual2016v1.3’ is invalid according to its datatype ‘String’ – The Enumeration constraint failed.; Return failed Schema Level Validation.”

We will placing the site in maintenance mode on Wednesday, February 7th at 5:00am Eastern to release a series of updates. Items scheduled to be delivered are:

• Fix a display issue that is not displaying the refund generator on the first question of the Health Insurance questionnaire

New Mexico has reached out to vendors to acknowledge they will be a little delayed in processing acknowledgements of individual NM returns. New Mexico indicated they are throttling the processing of incoming individual returns to ensure they are able to respond more easily to any technical issues that may arise. This means that it may take longer than usual to issue acknowledgements.

Q: What should sites do that have not received acks for transmitted NM returns?

A: Nothing. If your site has transmitted NM returns and they have not been accepted or rejected, continue to wait as NM is currently working through their backlog to issue acknowledgements. They should start coming in over the next several days.

We will be putting the returns in maintenance on Tuesday, February 6th at 5:00am ET for a series of updates.