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2015 Kentucky State Returns Must be Paper Filed

15 Feb 18
Craig Smith
No Comments

The Kentucky Department of Revenue does not support receipt of 2015 e-files. All 2015 Kentucky state returns prepared at sites must be printed and mailed for processing. 2016 and 2017 Kentucky state returns can be transmitted electronically.

Production Update Alert: Thursday, February 15th at 5:00am ET

14 Feb 18
Craig Smith
No Comments

We will be placing the returns in maintenance mode on Thursday, February 15th at 5:00am ET to release a series of updates.

  • Form 2441 – Updated the UI (User Interface) to match current UI throughout 2017 application. No functional changes made
  • 1040NR – Fixed an issue that was keeping users from creating a 1040NR return using filing status “Married Resident of Canada or Mexico..”
  • Zip Code – Added zip code 77407 to the zip code database for Richmond, Texas
  • Federal Non-accepted Returns Report – Fixed an issue where federal returns first rejected but resubmitted and accepted were still showing

Production Update Alert: Wednesday, February 14th at 5:00am ET

13 Feb 18
Craig Smith
No Comments

The site will be placed in maintenance on Wednesday, February 14th at 5:00am ET to apply a series of updates. Items scheduled to be included in this deployment are as follows:

  • Fix an issue where Delaware returns are including Column A figures in error (Issue #821)
  • Fix an issue where the Minnesota Direct Debit Authorization was displaying “20” of 2018 instead of “18” of 2018 indicating year of debit (Issue #1073)
  • Various State Reject Codes received due to the “Other State Return” not being included in the transmission to support the “Credit for Taxes Paid to Another State or Jurisdiction”.
    • Impacted returns can be resubmitted by the sites on 2/14/18 (Issue #950)
  • 1040 View fix to display the total number of exemptions claimed in box 6d
  • Fixed an issue where adding Form 8862 to a return for previously disallowed CTC/ACTC was not working (Issue #888).
    • Any impacted return (Federal Reject Code IND-165) that could not add F8862 for CTC/ACTC can now add this form and resubmit the return

Production Update Alert: Tuesday, February 13th at 5:00am ET

12 Feb 18
Craig Smith
No Comments

Update 6:15am ET:  All returns are out of maintenance mode

Update 6:01am ET:  We had to put the returns back in maintenance mode

We will be placing the returns in maintenance to release a series of updates on Tuesday, February 13th at 5:00am ET. Items included:

  • Zip Code 85194 for Casa Grande, AZ has been added to the zip code database
  • Fix went out to resolve an issue where ACA Coverage Exemptions were not always being remembered when re-accessing the Health Insurance menu
  • 1040-ES – The Estimated Payment Vouchers are updated to reflect 2018. They will be added back to the print sets today

 

Pro Online: Transmitting Returns from the Transmission Menu Rendering “Error Page” (RESOLVED)

10 Feb 18
Craig Smith

No Comments

2/10/18 – 6:20om ET

The issue has been resolved and sites can now transmit returns from the Transmission menu at this time.

2/10/18 – 5:55pm ET

No additional update to report. Continue to e-file returns from the Submission page of E-file.

2/10/18 – 5:17pm ET

No additional update to report at this time.

2/10/18 – 4:49pm ET

We are still investigating at this time. Continue to e-file returns from the Submission page of E-file.

2/10/18 – 4:20pm ET

We are receiving reports of users receiving an “Error Page – An unexpected error has occurred.” From what we have been able to gather, this appears to be occurring transmitting returns from the Transmission menu from the sites Welcome screen. We are currently investigating.

We recommend transmitting returns from the Submission page at this time.

Pro Online: Production Update Alert – February 9th at 5:00am ET

08 Feb 18
Craig Smith
No Comments

We will be placing the site in maintenance mode on Friday, February 9th at 5:00am ET to release some updates.

  • 1040NR updates to the tax-exempt treaty pick list

Pro Online: State Reject Codes for KS and RI (UPDATE FOR RI and KS) – RESOLVED

08 Feb 18
Craig Smith
No Comments

As of 2/7/18, we have started seeing a string of Kansas and Rhode Island returns being rejected for the below reasons. We have opened #1065 (Kansas) and #1067 (Rhode Island) with development to review these rejects. For any impacted KS and RI returns with the below reject codes, please hold on resubmitting until an update is provided on this post.

  • 2017 Kansas Returns: Reject Code 1 – The value of the ‘stateSchemaVersion’ attribute does not equal its fixed value. Line 1. Position: 172
    • UPDATE: These returns can be resubmitted. We received word from Kansas that this was an issue on their end where they did not update a version of one of their schemas related to K40PT which ultimately caused this reject code.
  • 2016 Rhode Island Returns: Reject Code X0000-002 – Incorrect Transmission data: There are no Business Rule Plugins supporting tax year ‘2016’
    • UPDATE: We have confirmed that Rhode Island is not allowing prior year returns to be electronically filed. 2014, 2015, and 2016 Rhode Island state returns must be paper filed per RI regulations.

Pro Online: Vermont Landlord Certificate: LC-142 Issue (RESOLVED)

07 Feb 18
Craig Smith

No Comments

2/10/18

The issue has been resolved where the LC-142 was not generating in the VT return when completed. For any potentially impacted VT returns, we recommend opening each return from the Client List to allow the current calculations/updates to be applied prior to submitting these VT returns.

2/7/18

An issue has been identified (assigned Issue #1055) with the 2017 Vermont Landlord Certificate, LC-142, pertaining to the Renters Rebate claimed on a VT return. The LC-142 is not generating in the PDF when completed in the VT program, potentially restricting the taxpayer(s) from receiving the renter rebate assuming other qualifications are met. The reason a taxpayer may not be receiving the renter rebate, if LC-142 is completed in the program), is due to the allocable rent from Line 9 not carrying to PR-141, Line 3. We will update this post once this issue has been resolved.