The Kentucky Department of Revenue does not support receipt of 2015 e-files. All 2015 Kentucky state returns prepared at sites must be printed and mailed for processing. 2016 and 2017 Kentucky state returns can be transmitted electronically.
The Kentucky Department of Revenue does not support receipt of 2015 e-files. All 2015 Kentucky state returns prepared at sites must be printed and mailed for processing. 2016 and 2017 Kentucky state returns can be transmitted electronically.
We will be placing the returns in maintenance mode on Thursday, February 15th at 5:00am ET to release a series of updates.
The site will be placed in maintenance on Wednesday, February 14th at 5:00am ET to apply a series of updates. Items scheduled to be included in this deployment are as follows:
Update 6:15am ET: All returns are out of maintenance mode
Update 6:01am ET: We had to put the returns back in maintenance mode
We will be placing the returns in maintenance to release a series of updates on Tuesday, February 13th at 5:00am ET. Items included:
2/10/18 – 6:20om ET
The issue has been resolved and sites can now transmit returns from the Transmission menu at this time.
2/10/18 – 5:55pm ET
No additional update to report. Continue to e-file returns from the Submission page of E-file.
2/10/18 – 5:17pm ET
No additional update to report at this time.
2/10/18 – 4:49pm ET
We are still investigating at this time. Continue to e-file returns from the Submission page of E-file.
2/10/18 – 4:20pm ET
We are receiving reports of users receiving an “Error Page – An unexpected error has occurred.” From what we have been able to gather, this appears to be occurring transmitting returns from the Transmission menu from the sites Welcome screen. We are currently investigating.
We recommend transmitting returns from the Submission page at this time.
We will be placing the site in maintenance mode on Friday, February 9th at 5:00am ET to release some updates.
As of 2/7/18, we have started seeing a string of Kansas and Rhode Island returns being rejected for the below reasons. We have opened #1065 (Kansas) and #1067 (Rhode Island) with development to review these rejects. For any impacted KS and RI returns with the below reject codes, please hold on resubmitting until an update is provided on this post.
2/10/18
The issue has been resolved where the LC-142 was not generating in the VT return when completed. For any potentially impacted VT returns, we recommend opening each return from the Client List to allow the current calculations/updates to be applied prior to submitting these VT returns.
2/7/18
An issue has been identified (assigned Issue #1055) with the 2017 Vermont Landlord Certificate, LC-142, pertaining to the Renters Rebate claimed on a VT return. The LC-142 is not generating in the PDF when completed in the VT program, potentially restricting the taxpayer(s) from receiving the renter rebate assuming other qualifications are met. The reason a taxpayer may not be receiving the renter rebate, if LC-142 is completed in the program), is due to the allocable rent from Line 9 not carrying to PR-141, Line 3. We will update this post once this issue has been resolved.