Category: e-File

Pro Online/Desktop – D.C. Reject Code for Schema Validation

08 Mar 18
Craig Smith
,
No Comments

The District of Columbia recently released a new schema version for DC returns. D.C. has sent a message to software vendors that any D.C. return rejected for Reject Code X0000-005. “The value of the ‘stateSchemaVersion’ attribute does not equal its fixed value” can be resubmitted AFTER 7:00pm ET tonight, March 8th.

Note: For TaxSlayer Pro Desktop sites, make sure you download the latest D.C. updates before resubmitting any D.C. returns rejected for Reject Code X0000-005.

IRS Quick Alert: Extended Maintenance Period on March 4th

01 Mar 18
Kim Manuel
, ,
No Comments

The MeF maintenance build window is being extended on Sunday, March 4, 2018. Both ATS and Production systems will be unavailable from 12:00 a.m. until 2:00 p.m. Eastern.  The build will deploy critical system updates.

Impact:  No returns will be sent and acknowledged between these hours

 

Alabama Acknowledgements

20 Feb 18
Kim Manuel
, , , ,
No Comments

We received the following message from AL department of Revenue:

Good Morning, Alabama Software Vendors

We have incurred a problem with getting acknowledgments out. We are working to resolve the issue.

I will let you know when we begin sending them again.

Note:  The last acknowledgements we received to process was prior to noon on February 15th.

Blog posted 02/20/2018

 

Pro Online/Desktop: Massachusetts Reject F1-1025 or FNRPY-1025

16 Feb 18
Kim Manuel
, ,
No Comments

We received the following message from Massachusetts

If you received reject F1-1025 or FNRPY-1025, when choosing the optional tax rate and were rejected.

 

Please resubmit the returns after 9 p.m. (EST) this evening (Friday, February 16th)

Blog posted 02/16/2018  3:20 pm EST

Pro Online 2017: Minnesota M1PR Returns with no acknowledgement (UPDATE: 2/27/18)

16 Feb 18
Kim Manuel
, , ,
No Comments

2/27/18

We are still investigating why some M1PR’s do not have an acknowledgement. NO ACTION is required on your side at this time.

2/16/18

We currently have 54 M1PR returns sent between 2/10 and 2/14 that do not have an acknowledgement.  We are researching these.

NO ACTION is required on your side.

Blog Posted 02/16/2018  12:58 pm EST

2015 Kentucky State Returns Must be Paper Filed

15 Feb 18
Craig Smith
No Comments

The Kentucky Department of Revenue does not support receipt of 2015 e-files. All 2015 Kentucky state returns prepared at sites must be printed and mailed for processing. 2016 and 2017 Kentucky state returns can be transmitted electronically.

Pro Online/Desktop: New Mexico State Acknowledgements (Update 2/10)

09 Feb 18
Kim Manuel
, , , ,
No Comments

Updated 02/10 8:48am EST

We received the following information from New Mexico early Friday evening:

As of the afternoon of 2/9/2018, New Mexico has fully opened for the processing of individual e-file returns. We have an extensive backlog of pending submissions, which we expect that may take upwards of a week to clear out. Given that, it still may be some time before acknowledgements are received on all outstanding submissions.

Updated 02/09/11:28 am EST

We received the following information from New Mexico

A brief status update on New Mexico e-filing of individual returns. We have been troubleshooting an ongoing internal issue, which has required the throttling of incoming returns. As a result, processing and acknowledgment of submissions has been significantly slowed. We are reaching the end of our troubleshooting and, contingent on the outcome of final review, are expecting to be opening fully later today. Once we are open, we do expect that we may take several days to process through the backlog. We apologize for any inconvenience.

Updated 02/08 4:33 pm EST

We received the following information from New Mexico.

New Mexico will begin loading MeF submissions into the tax system today, February 8, 2018. Returns filed by taxpayers which indicate they do not want to provide a driver’s license or state id will be rejected with error code 847, Taxpayer declined to provide Driver’s license or State ID number, which is required by the State of NM.


~~~~~  Original Blog Post ~~~~~

New Mexico has reached out to vendors to acknowledge they will be a little delayed in processing acknowledgements of individual NM returns. New Mexico indicated they are throttling the processing of incoming individual returns to ensure they are able to respond more easily to any technical issues that may arise. This means that it may take longer than usual to issue acknowledgements.

Q: What should sites do that have not received acks for transmitted NM returns?

ANothing. If your site has transmitted NM returns and they have not been accepted or rejected, continue to wait as NM is currently working through their backlog to issue acknowledgements. They should start coming in over the next several days.

Pro Online 2017: Error correcting IRS Reject IND-165

08 Feb 18
Kim Manuel
,
No Comments

Scenario:  The return is rejected for the new IRS business rule IND-165 where they have on file that the taxpayer has been disallowed CTC or ACTC previously.

Problem:  You navigate to Form 8862 and receive the following error:

Solution:  This will be fixed in an update.  You will need to hold the return until this fix has been put into place. Issue ID 1069

Blog posted 02/08/2018  12:06 pm EST