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Pro Online: General Sales Tax Entry Issue Reported (RESOLVED)

04 Jan 18
Craig Smith
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1/4/18 – 12:53pm ET

This has been resolved and the update is currently being pushed live. Impacted returns will begin to load the Summary/Print page and PDF’s will begin to render as well. Also, we were able to implement Phase II of the General Sales Tax worksheet. Schedule A, Line 5 now shows the calculated general sales tax deduction based on the completion of the General Sales Tax Worksheet.

1/4/18 – 11:10am ET

We have received reports of the Summary/Print menu (and PDF rendering) not loading. Further research determined the underlying action is caused by completing the General Sales Tax worksheet within the Itemized Deduction>Taxes You Paid menu. For immediately resolution, delete the General Sales Tax worksheet. After removing, the Refund Generator will display and PDF’s will render.

Note: You can use the override feature within the General Sales Tax menu to manually report the general sales tax amount to carry to the Schedule A, Line 5.

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