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The more you stress on Saturday, the less you stress in February

06 Dec 18
Kim Manuel
,
No Comments

When:  Saturday, December 8, 2018

Time:  11:00 am – 12: 15 PM Eastern

Where:  TaxSlayer Practice Lab 2018 from anywhere with an internet connection

Goals:

Users: 8,000 – 10,000 concurrent users to most closely simulate our peak hour during tax season

Return preparation:  24,000 returns prepared during the period

Identify Items:  Identify any items that need adjusting prior to busiest day of the tax season.  We cannot do this without your participation.

Account Hub: New Name, Fresh Look, existing functionality

05 Dec 18
Kim Manuel
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No Comments

Selecting the My Account Login from the VITA/TCE Springboard will take you to a more modern version of My Account.

Note:  For now, it is going to take 30 – 90 seconds to render the login page.  We are aware and are working on a solution.

Login

You will use the same username and login credentials that you used for My Account.  If you have forgotten them, you follow the same forgot password process as usual.

Software Options

Select to download 2018, 2017, 2016 and/or 2015

Account History

Click View to display your EFIN Validation Code (required for completing desktop installation)

Account Information

Displays your email address, telephone number and allows you to update your password

Company Information

Allows you to view the information we have on file.  Changes made to this page have no impact on your Pro Online setup or how we have you setup in our system.

Changing your SIDN:  Email support

Changing your EFIN:  Contact your SPEC  Relationship Manager

Any changes you make to this page should also be emailed to your SPEC Relationship Manager so they can update the IRS Ordering System

Save the Date for Stress Test #2

04 Dec 18
Kim Manuel
No Comments

When:  Saturday, December 8, 2018

Time:  11:00 am – 12: 15 PM Eastern

Where:  TaxSlayer Practice Lab 2018 from anywhere with an internet connection

Goals:

Users: 8,000 – 10,000 concurrent users to most closely simulate our peak hour during tax season

Return preparation:  24,000 returns prepared during the period

Identify Items:  Identify any items that need adjusting prior to busiest day of the tax season.  We cannot do this without your participation.

 

How printing will change for TY2018

03 Dec 18
Kim Manuel
, , ,
No Comments

The new 1040 Post Card and new Schedules 1 through 6 will require a print set to be created that can be used to print returns that will be mailed via paper to the IRS.

The existing print sets that TaxSlayer delivers will contain the “stacked” version  of the schedules that will contain a “do not mail” watermark.

  • Master
  • Master (2 8879s)
  • Quality Review

What does Stacked mean?

We can print two of the schedules on the same page as long as they are watermarked in a way that indicates they are not to be mailed to the IRS.

What will the new print set assigned by TaxSlayer be called?

We are not sure yet, but it have a clear indication that it should be used to print “paper” returns that will be mailed to the IRS.  The IRS requires that each of the new Schedules be printed on an individual page for all mailed returns.

This is just a heads up that changes to print sets will be changing prior to e-file opening in January.  We DO NOT have a specific date when the Schedules will be available to add to the print sets or when the new “stacked” schedules with a watermark will be available.

IRS Reject R0000-120 (Saturday, November 17th)

17 Nov 18
Kim Manuel
No Comments

The IRS MeF system inadvertently stopped accepting 1040 e-files earlier today.  If you received reject R0000-120 : The IRS Submission type that was filed is not being accepted by MeF at this time.  You can resend those returns up until 10:00 pm EST

Cut over Reminder: We will be turning off e-file on Saturday, November 17th at 10:00 PM EST

16 Nov 18
Kim Manuel
No Comments

For Tax Year 2017, e-file closes on Nov. 17; After that, disaster victims, others need to file on paper

WASHINGTON —The Internal Revenue Service today reminded people, including those in disaster areas, who want to file a 2017 tax return electronically to do so by Saturday, Nov. 17, 2018. Filing of paper tax returns will remain available after that date.

IRS Modernized e-file, the system that processes electronically-filed individual returns, will shut down after Nov. 17, enabling the IRS to perform annual maintenance and to reprogram the system for the upcoming 2019 tax-filing season.

As a result, any taxpayer needing to file after Nov. 17 will need to do so on paper.

While the vast majority of individuals have already filed their tax year 2017 federal tax returns, victims of Hurricane Michael, Hurricane Florence and other recent disasters qualify for an additional extension. This includes taxpayers who live, work or have a business in a federally declared disaster area, have a U.S. tax filing obligation and had previously obtained a valid 6-month extension of time to file their federal tax return. Extended deadlines vary by locality and range from Dec. 17, 2018, to Feb. 28, 2019. Currently, parts of Florida, Georgia, North Carolina, South Carolina, Virginia, Wisconsin and the Northern Mariana Islands qualify.

Note:  TY 2016 and TY2015 returns will also have to be paper filed during the cut-over period

Stress Test 1 – Results

16 Nov 18
Kim Manuel
No Comments

We would like to thank the volunteers that participated in Thursday’s stress test.  We want to share the results:

Concurrent Users to simulate peak hour of tax season:

  • Goal: 8,000 – 10,000
  • Actual: 1,872

Returns prepared for the purpose of generating calculations and rendering PDFs

  • Goal:  24,000
  • Actual:  3,651

Discoveries

Your testing resulted in generating errors that resulted in errors generating a PDF.  This allowed our infrastructure engineers and developers to analyze the error messages, understand the cause of the error, and make modifications to the code.

Stress Test 2:

  • When:  Saturday, December 8th at 11:00 AM EST
  • Goals:  8,000 – 10,000 users to generate 24,000 returns

Purpose:  To simulate peak hours during tax season and analyze any errors or anomalies seen.  This allows us to make any necessary changes during December.

We cannot do this without your help.  We need approximately 10% of all VITA/TCE volunteers to spend 90 minutes with us to allow us to monitor the application and infrastructure that you will be experiencing with your taxpayers during peak week in February.

Experience it first in December.

 

 

IRS News Essentials: Cut-over Reminder

15 Nov 18
Kim Manuel
No Comments

For Tax Year 2017, e-file closes on Nov. 17; After that, disaster victims, others need to file on paper

WASHINGTON —The Internal Revenue Service today reminded people, including those in disaster areas, who want to file a 2017 tax return electronically to do so by Saturday, Nov. 17, 2018. Filing of paper tax returns will remain available after that date.

IRS Modernized e-file, the system that processes electronically-filed individual returns, will shut down after Nov. 17, enabling the IRS to perform annual maintenance and to reprogram the system for the upcoming 2019 tax-filing season.

As a result, any taxpayer needing to file after Nov. 17 will need to do so on paper.

While the vast majority of individuals have already filed their tax year 2017 federal tax returns, victims of Hurricane Michael, Hurricane Florence and other recent disasters qualify for an additional extension. This includes taxpayers who live, work or have a business in a federally declared disaster area, have a U.S. tax filing obligation and had previously obtained a valid 6-month extension of time to file their federal tax return. Extended deadlines vary by locality and range from Dec. 17, 2018, to Feb. 28, 2019. Currently, parts of Florida, Georgia, North Carolina, South Carolina, Virginia, Wisconsin and the Northern Mariana Islands qualify.

Note:  TY 2016 and TY2015 returns will also have to be paper filed during the cut-over period