Scenario: The Consent to Disclose Tax Return Information to VITA/TCE Tax Preparation Sites is showing up in my 2016 and 2015 return.
Why? The consents are currently designed to be year agnostic. We are looking to modify this behavior in the future.
What do I do? Since the consent does not apply to the tax years 2016 and 2015, you can simply select deny, enter a PIN and date.
Blog Posted 02/01/2018
You can now resend NY returns rejected for R1122
(1) Select the return
(2) Navigate to the e-file page
(3) Select the Send State Only option IMPORTANT: The federal return type must be an e-file type
(5) Click through the warning message that the federal return will not be sent
(6) Select Save to navigate to the Transmission page
(7) Select Save and Transmit Return
Note: If the federal return has been accepted, you must Save and Transmit the return from the Submission page.
Scenario: You selected No Drivers License or State ID from the drop down list and receive the following reject
Reason: The correct literal is not being sent in the state e-file
Solution: We will correct this in an update. Hold any rejects until we post that this has been resolved
Blog posted 01/31/2018
We will be putting the returns in maintenance mode at 5:00 am EST on Friday, February 2nd to apply a series of updates. The update is scheduled to include:
Blog posted 02/01/2018 (and this time I remembered to push the publish button)
Illinois has modified their business rule to accommodate the filing of returns without an EIN. You can now resend the returns by doing the following:
(1) Select the return
(2) Navigate to the e-file page
(3) Select the Send State Only option IMPORTANT: The federal return type must be an e-file type
(5) Click through the warning message that the federal return will not be sent
(6) Select Save to navigate to the Transmission page
(7) Select Save and Transmit Return
Note: If the federal return has been accepted, you must Save and Transmit the return from the Submission page.
This is a new business rule for the state this year. We have reached out to state for further clarification
Scenario: My Illinois return is rejected for the following:
REJECTPAID PREPARER FIRM FEIN (PREPARERFIRMEIN OR MISSINGEINREASONCD) MUST BE PRESENT WHEN PREPARERPERSONNM IS PRESENT AND SELFEMPLOYEDIND CHECKBOX IS BLANK
What to do: Hold these returns for now
Solution: We have this under review Issue ID 893
The validation error has been resolved. However, you will need to wait until we have enabled “Send State Only” to resend the returns that received this validation error if the Federal return has already been accepted.
How do I know which returns had the validation error?
They are listed on Reports>Validation Errors
Scenario: You receive the following state validation error for MN:
This has been reported to our state development team Issue ID 872
Blog posted 01/29/2018
We will be putting the returns in maintenance mode at 5:00 on Thursday, February 1st to deliver a series of updates which is scheduled to include:
The Send State Only feature has been enabled
We have temporarily turned off the Send State Only function. If you have accepted federal returns and rejected states, please hold these until we enable this function again.
We have received some abnormal e-files and are researching the root cause.
Blog posted 01/31/2018
Scenario: You selected No Drivers License or State ID from the drop down list and receive the following reject(s)
Reason: Alabama requires a state ID for both the taxpayer and spouse. They do not allow for no license or state ID
Solution: If no information is available, the state will have to be filed paper