6/7/18 – 12:51pm ET – 2014 real-time calcs and prints are now rendering.
6/7/18 – 11:23am ET – Issue #2040 has been opened to investigate why real-time calcs and PDF’s are not generating in the 2014 software. This impacts access to the “Summary/Print” and “E-file” menus as well as generating PDF’s. Programs 2015-2017 are not impacted.
This post will be updated once this issue has been resolved.
4/12/2018 – RESOLVED: Impacted CA returns can be resubmitted at this time.
We have opened Issue #1905 to review a California Rejection Code being received. At this time, we ask not to resubmit any CA state return with the below reject code until this post has been marked as RESOLVED.
Reject Code: R0000-065 | Category: | Severity: Reject and StopThe total number of documents contained within the return [CA-ReturnData] must match the document count attribute [documentCnt] contained within the specific return [CA-ReturnData] element, as computed by FTB.
2:00pm ET
2014 calcs have been restored.
1:34pm ET
We are currently investigating the issue with 2014 calcs are not rendering. This means the refund generator and Summary/Print menu will not load at this time. This may also impact generating PDF’s.
All other years are not impacted.
4/9/2018 – Issue #1888 has been resolved. We recommend opening each impacted return at your site so the new calcs are updated inside the return prior to transmitting.
West Virginia Returns with 1099-R WV State Withholdings only – We opened Issue #1888 to correct an issue that began today, 4/6/2018, where the state withholdings shown on IT-140W from 1099-R entries is doubling when transferring to Line 11 of IT-140. We recommend creating a return tag at your site to track impacted WV returns so they are not transmitted until this post is marked as RESOLVED.
4/6/2018 – RESOLVED
Scenario: I DO NOT have “Always print schedule A” selected in office setup, but Schedule A is printing with all of my returns.
We are actively investigating why this is happening.
We made corrections to the e-file schema and replayed the existing AZ rejects. We are currently testing a permanent solution that will be delivered through the update process.
Update 04/02: We are making a program change to accommodate the changes that AZ put into place on Friday evening. The goal is to have the update delivered by Wednesday.
Scenario: My Arizona return was rejected for the following:
Reject Code: 702 | Category: Error | Severity: Reject
FRM – The amount on the Net Capital Gain line is not consistent with values on related lines.; FRM – The amount on the Net Capital Gain line is not consistent with values on related lines.
We are investigating the cause of the reject. We recommend that you tag these returns and hold the state if rejected until we update the blog post
We received the following email from AZ late yesterday afternoon. We are reaching out to them to understand why the change they made is impacting the returns.
Subject: BR702 Updates- No schema changes
Good Afternoon,
In order to streamline BR702 we have made the following changes:
Form 140, for loss only, line 18 loss limited to -1500 for married filing separate and -3000 for single/ married filing joint/head of household. If Line 18 is not null or zero, there must be an amount on line 19 or 20.
Form 140PY, if line 32 is not null or zero, there must be an amount on line 33 or 34.
Form 140NR, if line 32 is not null or zero, there must be an amount on line 33 or 34.
Form 141AZ, for loss only, line 15a loss limited to -3000. If Line 15a is not null or zero, there must be an amount on line 15b or 15c.
There is no schema change, just business rule logic change. These lines will no longer need to reference the federal form. These new changes are in effect as of today, March 30th. We apologize for any inconvenience.
RESOLVED 4/4/18 – These VA returns can now be resubmitted.
We have opened Issue #1810 specific to Virginia Reject Code 760ADJ-014 which states, “Total Additions on Schedule ADJ/CG Line 3 must equal the sum of Interest on obligations of other state Line 1 plus Fixed date conformity addition Line 2A plus Other Additions“.
This is specific to returns requiring the Virginia Medical Expenses Worksheet addback. The fix is scheduled to go out on Monday, April 2nd. At this time, do not resubmit any VA returns with Reject Code 760ADJ-014 until this blog post has been updated as RESOLVED.
UPDATE – 9:40am ET
Sites should begin receiving acknowledgements over the next several hours for returns waiting for an ack. There is no need to resubmit impacted returns.
9:28am ET
We have received some reports of returns filed 3/27/18 that have not received an acknowledgement from the IRS as of yet. We are currently looking into what the issue may be. At this time, we ask that sites with returns waiting for an acknowledgement do not resubmit. This post will be updated once we have additional information to provide.