3/19/18 – This is now resolved. For any existing RRB-1099-R entries that may have been impacted, you will need to edit each entry to re-enter the Box 7a amount to save.

We opened Issue #1640 for taxable amounts entered within the RRB-1099-R not carrying to Line 16b as taxable on the 1040. This is only occurring if Box 7a is manually entered by the user. If entering a RRB-1099-R and determining the taxable amount either by using the Simplified General Rule Worksheet or applying a PSO exclusion, the calculated taxable figure is carrying to 1040 as expected.

If needing to manually enter the taxable amount in Box 7a for a RRB-1099-R, we recommend holding those returns until this post is marked as resolved. We also recommend utilizing Return Tags to track any impacted returns your site(s) may have.

Update 3/13 — Resolved with morning update

Scenario:  I have added the Ohio Locality RITA 37 form to my state return.  The return will no longer render calculations and/or prints.

Alternative solution:  You will need to delete the State return and add it back.  DO NOT add this form back at this time.  You can create a custom return tag and tag the return.

Solution:  We will resolve this in a future update

03/11 — Resolved with Monday updates

Issue #1536 for the California sub-menus of “Other Additions” and “Other Subtractions” opening a blank page has been reported. The fix should be deployed early next week. If your site is preparing CA returns needing either of the below menus, we recommend creating a Return Tag to track these CA returns to update once Issue #1536 is resolved.

California > Additions to Income > Other Additions

California > Subtractions from Income > Other Subtractions

3/12/18 – RESOLVED

Reported Issue #1453 for an incorrect page validation when attempting to claim the CT Property Tax Credit for either the Primary Residence and/or Automobile is scheduled to be resolved the morning of Monday, March 12th by 8:00am ET. We apologize for the continued inconvenience for the impacted site(s).

3/8/2018 – 12:31pm ET

The Indiana edit menus should now be loading.

3/8/2018 – 12:01pm ET

Development is still investigating what is causing the Indiana program to not load the edit menus.

3/8/2018 – 11:39am ET

The issue with sporadic “Program Received Unexpected Error” requests has been resolved. Still actively investigating reports of state edit menus not loading. This seems to be primarily focused around Indiana.

3/8/2018 – 11:11am ET

We are currently investigating reports of users receiving “Program Received Unexpected Error” requests in various locations throughout return preparation as well as reports of State programs not loading the edit menu. When this message is received, you can use the back button on your browser in most cases to navigate back into the return to continue working.

Note: If accessing a state program and the edit menus are not showing, utilize CTRL+F5 to recycle the page.

3/7/18 – 3:35pm ET

The issue with 2015 PDF’s and calcs has been resolved

3/7/18 – 3:28pm ET

We have opened Issue #1529 to investigate reports of 2015 PDF’s and calcs not rendering when inside of a return. You are able to generate 2015 PDF’s from Client List. This also impacts the ability to transmit 2015 returns.

Note: Years 2014, 2016, and 2017 are not affected.

RESOLVED 3/9/18

Issue #1523 has been opened to review why the Schedule E is not being generated in the PDF view of returns where the Schedule E menu has been completed for 2017. This does not impact any calculation as the applicable value carries to Line 17 of the 1040 and all supporting statements necessary for the Schedule E are included in the PDF.

3/6/18 – 2:40pm ET

The issue with 2016 PDF’s and calcs has been resolved.

3/6/18 – 2:17pm ET

We have opened Issue #1514 to investigate reports of 2016 PDF’s and calcs not rendering when inside of a return. You are able to generate 2016 PDF’s from Client List. This also impacts the ability to transmit 2016 returns.

Note: Years 2014, 2015, and 2017 are not affected.