Tag: Pro Online

Issue Creating New 2014 Returns (RESOLVED)

27 Sep 18
Craig Smith
,
No Comments

10/3/18 – 3:15pm ET

Issue #2149 has been resolved and new 2014 returns can now be prepared once again. We apologize for the inconvenience this may have caused at your sites.

9/27/18 – 10:40pm ET

We have opened Issue #2149 where users are receiving the “An unexpected error has occurred” message when clicking “Start Return” after entering a Taxpayer SSN. This is only impacting the creation of new 2014 returns. Existing 2014 returns can still be accessed from Client Search. We will update this post once this issue has been resolved.

Release Notes: Thursday, September 27th at 5:00am ET

26 Sep 18
Craig Smith

No Comments

We will be placing the site in maintenance on Thursday, September 27th at 5:00am ET to release a series of updates.

E-FILE (2015 and 2016 Only)

  • Correct an where having a W-7 on a 2015 and 2016 return was throwing an error when attempting to access the e-file menu (Issue #2123)

LOUISIANA (2015 Only)

  • Correct an issue in the 2015 LA state return related to the retirement income subtraction (related to Code 06E) (Issue #2131)

STATE RETURNS

  • State real-time calculations have been added to the state programs. When entering data within a state sub-menu, when clicking “Save”, the State Refund Generator will now update. Users will now see immediate calc impacts instead of needing to exit the state return as a whole.

TAXPAYER NOTES ON CLIENT SEARCH

  • Correct an issue where saving taxpayer notes from the Client Search was not savings (Issue #2114)

 

*Click here to download a PDF of our Cumulative Release Notes.

 

Suggestion Box Responses: Through September 18, 2018

20 Sep 18
Craig Smith
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No Comments

Click here to view PDF

Click here to submit a suggestion

There are three attachments

  • Attachment #1:  Dedicated to application and federal suggestions
  • Attachment #2: Dedicated to State suggestions
    • Sorted by State
  • Attachment #3:  TaxSlayer Suggestion Status
    • Broken into categories
    • Duplicates have been removed and only list the TaxSlayer Responses
    • Column indicating when the item is expected to be delivered (TS 2017 or TS 2018)
    • Column indicating if the item was added or updated since the last document (as always…prone to human error!!)

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

Check out Attachment 3 to see the rest of the new and/or update items.

More exciting changes to come.

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

Release Notes: Tuesday, September 10, 2018 5:00 am EST

10 Sep 18
Kim Manuel
,
No Comments

We will be placing returns in maintenance on Tuesday, September 10, 2018 at 5:00 am EST to perform a series of updates.  The update is scheduled to include the following:

Federal

  • Summary/Print — Added Taxpayer, Spouse and Dependents Age to Summary/Print

Carry Forward

  • Include unallowed loss on Schedule E

States

  • Rhode Island (RI) — Resolved an issue with the saving and printing of 1310 (Issue ID 2109)

Setting the stage for TS 2018

  • New York (NY) — Adding the ability to allow for PDF attachments
  • Pennsylvania (PA) —  If a deduction exists on the Federal return for the Early Withdrawal Penalty of CD or Savings, have a prompt when creating the PA return telling the user they have XXX amount on the Federal and to enter the amount, if any, on the PA return.

*Click here to download a PDF of our Cumulative Release Notes.

IRS Quick Alert: Extended MeF Maintenance Window

07 Sep 18
Kim Manuel
, , ,
No Comments

The MeF maintenance build window is being extended on Sunday, September 09, 2018. Both ATS and Production systems will be unavailable from 12:00 a.m. until 7:00 p.m. Eastern.  The build will deploy critical system updates.

Impact:  We will not be sending returns or receiving acknowledgements during this time.

 

Suggestion Box Response: Through August 31, 2018

04 Sep 18
Kim Manuel
, , ,
No Comments

Click here to view PDF

Click here to submit a suggestion

There are three attachments

  • Attachment #1:  Dedicated to application and federal suggestions
  • Attachment #2: Dedicated to State suggestions
    • Sorted by State
  • Attachment #3:  TaxSlayer Suggestion Status
    • Broken into categories
    • Duplicates have been removed and only list the TaxSlayer Responses
    • Column indicating when the item is expected to be delivered (TS 2017 or TS 2018)
    • Column indicating if the item was added or updated since the last document (as always…prone to human error!!)

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

Check out Attachment 3 to see the rest of the new and/or update items.

More exciting changes to come.

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

Suggestion Box Responses: Update through August 15th

16 Aug 18
Kim Manuel
, ,
No Comments

Click here to view PDF

Click here to submit a suggestion

There are three attachments

  • Attachment #1:  Dedicated to application and federal suggestions
  • Attachment #2: Dedicated to State suggestions
    • Sorted by State
  • Attachment #3:  TaxSlayer Suggestion Status
    • Broken into categories
    • Duplicates have been removed and only list the TaxSlayer Responses
    • Column indicating when the item is expected to be delivered (TS 2017 or TS 2018)
    • Column indicating if the item was added or updated since the last document (as always…prone to human error!!)

An example of the status column can be found by Tracking ID 269372 (Ctrl+F allows you search in the document)

Below are some of the items that we have committed to completing since the last update on August 2nd.

  • 252490: Enable the Prior Year Comparison feature
  • 284087: Add the 1099R distribution codes and reasons as an appendix to the electronic Pro Online User guide
  • 282505:  (Louisiana) Separate out the schedules in the print set to allow them to be added and printed individually
  • 229182:  (Montana) Provide a pension Exclusion prompt if a pension is reported on the Federal Return

 

Check out Attachment 3 to see the rest of the new and/or update items.

More exciting changes to come.

We are still reading through and analyzing the suggestions.  We are also beginning to update the Status column as we commit to implement a suggestions.

Click here to view PDF

The link will launch a Brainshark video with instructions on how to view the file.

Tax Reform Tip 2018-127: Taxpayers with Children and other dependents

16 Aug 18
Kim Manuel
, , ,
No Comments

For sites that have an opportunity to communicate with taxpayers that will be impacted by Tax Reform, remember there is a link to the IRS withholding Calculator on the left navigation panel when you login to your site or to the Practice Lab.

The following article was issued by the IRS as part of an educational series:

Taxpayers who have children and other dependents should use the Withholding Calculator on IRS.gov to perform a “paycheck checkup.” The Tax Cuts and Jobs Act, which was passed late last year, includes changes that will affect 2018 tax returns that people will file in 2019.

Doing a checkup ASAP will help taxpayers determine if they need to adjust their withholding on their paychecks. The earlier they do this, the better. The sooner someone checks it, the more time there is for withholding to take place evenly during the rest of the year. Waiting until later in the year means there are fewer pay periods to make the tax changes.

The new law made changes to the child tax credit and personal exemptions. Taxpayers should do a “paycheck checkup” to determine if the tax law changes could affect their tax situation this year. Here is an overview of the changes to the law that could affect the withholding of parents and caretakers:

Child tax credit

  • The maximum child tax credit increased from $1,000 to $2,000 per qualifying child.
  • Taxpayers whose income was too high to benefit from the Child Tax Credit in prior years may now find they qualify.
  • The credit now phases out at $400,000 for couples and $200,000 for singles, compared with 2017 amounts of $110,000 for couples and $75,000 for singles.

Additional child tax credit

  • The maximum additional child tax credit increased from $1,000 to $1,400.
  • The ACTC is a refundable credit for taxpayers who owe little or no federal income tax.

Credit for other dependents

  • There’s a new $500 credit that can benefit taxpayers who support other dependents.
  • The taxpayer will claim the credit when filing a tax return.
  • For purposes of this new credit, other dependents include qualifying children or qualifying relatives, such as a college student or an elderly parent.

Personal exemption

  • The new law removes the personal exemption that taxpayers formerly claimed for themself, their spouse and dependents.

The Withholding Calculator allows taxpayers to enter their expected 2018 income, deductions, adjustments and credits – including the child tax credit. Users can click on definitions in the calculator for help in figuring out who qualifies for these expanded credits.